I'm hoping to buy this spring and while I am quite comfortable around computers, this would be my first vehicle with a screen. Truly, but for the fact that it's nearly impossible to avoid the U connect upgrades I probably would. At any rate this component seems to be the one I hear the most horror stories about. I could not care less about maps and Serius but it seems that so many commonly used functions are also controlled via the touch screen. I guess I am having a hard time getting a handle on why this component has been and is still popping up with so many problems.