Bluetooth Dead on 2015 RAM 1500

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MrKurt

Junior Member
Joined
Apr 5, 2020
Posts
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Location
Houston
Ram Year
2015
Engine
Hemi 5.7
Came home from a weeklong vacation and my Bluetooth no longer works. I can't add a new device and the phones that had previously been programmed in don't show up in the history.
I tried a soft reset and factory reset. Put in a new fuse. Still doesn't work.

Ironically, everything else on my Uconnect is fine (AM/FM radio, navigation, auxillary, etc.) and there are no issues with the voice commands.


Any thoughts? Dealer wants to put in a new radio for $750 but I'm not ready to commit. I figure I'll buy one and install myself before that happens.
 

SitKneelBend

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Staff member
Member Relations Specialist
Moderator Supporting Member Marine Corps
Joined
Jan 8, 2015
Posts
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Location
St. Louis
Ram Year
2014
Engine
3.6 Pentastar
Came home from a weeklong vacation and my Bluetooth no longer works. I can't add a new device and the phones that had previously been programmed in don't show up in the history.
I tried a soft reset and factory reset. Put in a new fuse. Still doesn't work.

Ironically, everything else on my Uconnect is fine (AM/FM radio, navigation, auxillary, etc.) and there are no issues with the voice commands.


Any thoughts? Dealer wants to put in a new radio for $750 but I'm not ready to commit. I figure I'll buy one and install myself before that happens.
You can find them used for much less. Is the dealer offering a new one?

Sent from my HTC U11 using Tapatalk
 

TheEnder

Senior Member
Joined
Aug 12, 2017
Posts
2,093
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1,651
Ram Year
2013
Engine
4.7L V8
Came home from a weeklong vacation and my Bluetooth no longer works. I can't add a new device and the phones that had previously been programmed in don't show up in the history.
I tried a soft reset and factory reset. Put in a new fuse. Still doesn't work.

Ironically, everything else on my Uconnect is fine (AM/FM radio, navigation, auxillary, etc.) and there are no issues with the voice commands.


Any thoughts? Dealer wants to put in a new radio for $750 but I'm not ready to commit. I figure I'll buy one and install myself before that happens.

If this is the RA2 radio avoid it like the plague.


Sent from my iPhone XS Max in my 2013 Magnum 4.7L V8
 
OP
OP
M

MrKurt

Junior Member
Joined
Apr 5, 2020
Posts
2
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Location
Houston
Ram Year
2015
Engine
Hemi 5.7
You can find them used for much less. Is the dealer offering a new one?

Sent from my HTC U11 using Tapatalk

$750 for a new version of the same radio (and that doesn't include the installation). For that much I'll gladly find an aftermarket version that syncs with Android and iPhone.
 

SitKneelBend

Moderator
Staff member
Member Relations Specialist
Moderator Supporting Member Marine Corps
Joined
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Posts
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Location
St. Louis
Ram Year
2014
Engine
3.6 Pentastar

RamCares

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Jan 21, 2016
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Location
Michigan
Ram Year
n/a
Engine
n/a
Came home from a weeklong vacation and my Bluetooth no longer works. I can't add a new device and the phones that had previously been programmed in don't show up in the history.
I tried a soft reset and factory reset. Put in a new fuse. Still doesn't work.

Ironically, everything else on my Uconnect is fine (AM/FM radio, navigation, auxillary, etc.) and there are no issues with the voice commands.


Any thoughts? Dealer wants to put in a new radio for $750 but I'm not ready to commit. I figure I'll buy one and install myself before that happens.


We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
RamCares
 
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