Error Message on Uconnect screen

[Bob Gentry]

I am getting an error message on the Uconnect screen "Device not supported". I have contacted Uconnect Help and they walked me through the process of disconnecting my phone and repairing it with no avail. Help indicated that I may have to wait until the software update comes out to get the problem solved. Has anyone else had this problem? I have gone through the truck to see if there is another device connected and I found non connected. What do I do next?

 

[SitKneelBend]

I am getting an error message on the Uconnect screen "Device not supported". I have contacted Uconnect Help and they walked me through the process of disconnecting my phone and repairing it with no avail. Help indicated that I may have to wait until the software update comes out to get the problem solved. Has anyone else had this problem? I have gone through the truck to see if there is another device connected and I found non connected. What do I do next?

It's becoming more common. Does it occur when your phone or other USB device gets plugged in?

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