airrecon
Member
Many times, I have had service departments tell me something is normal and they all do it. Go back into the dealer and find a salesperson as if you were a buyer, and while looking at identical models, see if they all do it. If not, go back into service and tell the ******** all the rest of his vehicles are broken because they do not display the same issue he has told you it is normal, and all do it. The looks on their faces and reactions can be interesting.I am really surprised at the electronics on this thing are so bad, and Ram Cares doesn't care about it. I bring it to the dealer and the service writer says it is acting normal, like the rest of them. It may be Normal but it is not right. The Temp display on the U-connect, the gear number on the Evic. The ODO on the Evic are so light and in a different font you can't see them when the sun shines. There is no way to brighten them up either. Its beeps so much when you go to back up, I just turn off the beeper. The Temp is always 20 to 30 degrees hotter then it is out side. There is a recall for the TPMS saying inflate to 50PSI. I know that isn't right. I bring it in, and the service writer says I don't have a recall on my vehicle so there is nothing they can do. He tells me I have to call Ram Cares, I call and they say I don't have a recall so there is nothing they can do, bring it to the dealer, I state the numbers are also to dim to see, they say bring it to the dealer. Dealer says call Ram Cares. Today I go to leave to run to Lowes to get some material, and the garage door buttons don't work or light the little LED. I stop by the dealer to see if there is a Fuse for it. He press the button and the little LED lights up. I get home and it is working again. The engine seems to run fine, it gets good gas milage, shifting is a bit strange, but I can get used to that, (it might be the way I drive). I really want to like this truck, but I am really thinking of running it off a cliff, and never buying Stalantis (SP) again. I really wanted to like this truck but all the little things are adding up to just plain P---ing me off. Sorry had to vent, but there has to be a better way to get the engineers to fix the little BS problems. The service writer and dealer are not the issue, how to get problems back the the Mother Ship are
"Ram Cares" is an oxymoron. We should all be writing Tim Kuniskis, who was recently appointed to lead Stelantis North American brands, marketing, and retail strategy. He is the one who came back to Dodge and made all the recent changes in that brand and brought the Hemi back to Rams.
Write him! Don't just complain here.