JLEONARD
Member
Hey folks,
I brought my 18 Ram 1500 to the dealer because the truck would not take fuel. Pump just shut off every 5 seconds. I know this has been an issue in the past with other Rams and it requires a fuel tank replacement. They changed the filler neck first to see if that cured the problem. It didn't and I called the dealer 30 minutes later. That's how long it took to fill it. They told me they would order a new tank and call me when it came in. Ok I'm good with that.
I dropped the truck off on 5-5-20 for the tank swap. I get a call a day later saying the mechanic broke the fuel pump when taking the old tank out and they need to order a fuel pump. I get a call today saying the truck is done. I pick it up, drive home 10 minutes. Look under the truck to see my nice new fuel tank and what do I see? A tank that looks like it was bottomed out rock climbing, gouged in three spots.
So my issue is: if this is a used tank and not the updated version that doesn't fail, what if this one fails too? I have 4k left on my warrantee. It took my new truck's tank 30k Miles to fail. (Do I have the right to a new tank?) The paperwork is also written up as if I reported a check engine light on. It wasn't. I'm guessing that was to cover their ass on the fuel pump mishap.
Thoughts????
I brought my 18 Ram 1500 to the dealer because the truck would not take fuel. Pump just shut off every 5 seconds. I know this has been an issue in the past with other Rams and it requires a fuel tank replacement. They changed the filler neck first to see if that cured the problem. It didn't and I called the dealer 30 minutes later. That's how long it took to fill it. They told me they would order a new tank and call me when it came in. Ok I'm good with that.
I dropped the truck off on 5-5-20 for the tank swap. I get a call a day later saying the mechanic broke the fuel pump when taking the old tank out and they need to order a fuel pump. I get a call today saying the truck is done. I pick it up, drive home 10 minutes. Look under the truck to see my nice new fuel tank and what do I see? A tank that looks like it was bottomed out rock climbing, gouged in three spots.
So my issue is: if this is a used tank and not the updated version that doesn't fail, what if this one fails too? I have 4k left on my warrantee. It took my new truck's tank 30k Miles to fail. (Do I have the right to a new tank?) The paperwork is also written up as if I reported a check engine light on. It wasn't. I'm guessing that was to cover their ass on the fuel pump mishap.
Thoughts????