Paul Drumheller
Junior Member
Just bought 2023 1500 tradesman. Have 273 km on it, first tank of gas. Took vehicle out for errands and had running for at least 40 minutes. In that time I noticed my heated seats set to full were barely warming. Material is cloth.
This is my first Ram with factory heated seats. Took to the dealership and after service manager confirmed barely any heat booked an appointment for yesterday.
Tech reported seats operating as designed. Temperatures rising when heated and data changed when buttons are pressed.
There is a Star Case #2308000102 stating the seats do not get as warm as other Chrysler vehicles...
Discussion: Customers may complain that the heated seats do not get warm enough or meet their expectations. This is more noticeable in colder climates. By design, the heated seat calibrated output temperature is lower on DD than other Stellantis vehicles. Because if this, customers may perceive that their heated seats are not functioning correctly.
Vehicle returned with no change.
Talked to sales manager and requested testing another new vehicle on the lot
We ran that vehicle for 45 minutes and both also noticed barely any heat is noticed in the seats Both DS and PS.
Answer, that's too bad you can submit a complaint to Dodge Service.
Phoned them and they filed the complaint. Could not answer how many complaints are needed to escalate the concern. I was also informed that there is no customer follow up from Dodge customer satisfaction complaints.
Any other vehicle I've driven in the past you can tell when the heated seats are on. As a matter of fact went delivering Christmas gifts in my wife's Chevy Trailblazer last night with heated cloth seats when I turned them on I notice heat within a couple minutes.
Two questions.
Any other owners notice under performance of this feature?
What is your opinion of Dodge response, sorry you feel that way, that's how it is?
This is something I certainly wouldn't have noticed in a 5 minute test drive. Is the solution to stay away from this vehicle if this is a must have feature?
This is my first Ram with factory heated seats. Took to the dealership and after service manager confirmed barely any heat booked an appointment for yesterday.
Tech reported seats operating as designed. Temperatures rising when heated and data changed when buttons are pressed.
There is a Star Case #2308000102 stating the seats do not get as warm as other Chrysler vehicles...
Discussion: Customers may complain that the heated seats do not get warm enough or meet their expectations. This is more noticeable in colder climates. By design, the heated seat calibrated output temperature is lower on DD than other Stellantis vehicles. Because if this, customers may perceive that their heated seats are not functioning correctly.
Vehicle returned with no change.
Talked to sales manager and requested testing another new vehicle on the lot
We ran that vehicle for 45 minutes and both also noticed barely any heat is noticed in the seats Both DS and PS.
Answer, that's too bad you can submit a complaint to Dodge Service.
Phoned them and they filed the complaint. Could not answer how many complaints are needed to escalate the concern. I was also informed that there is no customer follow up from Dodge customer satisfaction complaints.
Any other vehicle I've driven in the past you can tell when the heated seats are on. As a matter of fact went delivering Christmas gifts in my wife's Chevy Trailblazer last night with heated cloth seats when I turned them on I notice heat within a couple minutes.
Two questions.
Any other owners notice under performance of this feature?
What is your opinion of Dodge response, sorry you feel that way, that's how it is?
This is something I certainly wouldn't have noticed in a 5 minute test drive. Is the solution to stay away from this vehicle if this is a must have feature?