Moe's Performance

13RAMHEMIPA

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Sep 18, 2021
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Location
Pennsylvania
Ram Year
2013
Engine
Hemi 5.7
Anyone know if Moe's Performance is still in existence? I've heard great things about Matt in the past, so I'm a little unsure why I'm having this negative experience. Despite the fact that I located the site and ordered parts, I can't get a response email or anyone to pick up the phone or return messages. Trying to get a lead time on my order / when it will be shipped. I understand we're living in a different world than we were a couple years back and I understand the impact that covid has had on every industry around the globe (parts shortages, labor shortages, transportation issues, etc.), but some type of communication from the business, Moe's in this instance, would be fantastic. Even if they had a recent / updated post on their site or Facebook or on this forum that communicated to its customers. Something. Anyone have any feedback they can provide? Should I cancel my order, Initiate a charge back through my cc company and move on? Appreciate any feedback that you all can provide.
 

jvbuttex

Senior Member
Supporting Member
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Aug 5, 2016
Posts
236
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Ram Year
2018
Engine
I-6
just went to the website, and noticed no listing for 2018 + 2500/3500. strange
 

crazykid1994

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Florida
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2017
Engine
Hemi 5.7
They’re still open. I’ve ordered from them a few times with no issues. He’s more on Facebook than on here so if you look up Matt fikac on Facebook that’s him. He’s on a few of the ram pages like high performance rams
 

13RAMHEMIPA

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Location
Pennsylvania
Ram Year
2013
Engine
Hemi 5.7
Appreciate the feedback thus far. Any feedback on recent purchases, delays, how long before you heard back from someone at Moe's? Would love to give Matt the business if he's still supporting the Ram community, but I just don’t know how long to let this transaction drag out for before moving on to another supplier.
 

Bigskyroadglide

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Nov 9, 2016
Posts
583
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Ram Year
2011
Engine
Hemi 5.7
I ordered a 1 piece driveshaft for my RCSB about 4 weeks ago. Said it would be 10 days to receive, got it in 3. Super quick shipping.

Very positive experience.
 

Sscott16

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Sep 20, 2021
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Location
Mississippi
Ram Year
2019
Engine
5.7
I’m having some of the same issues with getting in touch with anyone or even a reply back. Ordered a few things about 3 weeks ago, was out of town, order was received but missing an item. Had great customer support before the order but very crappy after the order was processed… Does anyone have a direct way to contact anyone with Moes as I would like the missing item or my money back
 

Treburkulosis

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Mar 21, 2016
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Ram Year
2012 Lonestar Edition converted over to a Sport
Engine
5.7 Hemi
I do know from a buddy who sells performance parts a lot of stuff is on back order and will be for months. Nothing they can do, its just the world we live in now.
 

crazykid1994

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2017
Engine
Hemi 5.7
My guess is everything missing is on back order and he gets hundreds of emails every day so it’s hard to reply to every email as they get buried.
 
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