Just checked and apparently there is a new update for my 2014 ram,17.43.01.I have the previous update,17.11.07 on a USB stick that i have not installed yet.Should i install that one first before the newest or just go straight to the newest?And secondly does anyone know what the newest one changes over the 17.11.07?
Hello 30below,
We recommend updating the oldest software version and then moving to the newest after. Also we have copied a list of what 17.43 address. Please know that this update is being sent out to varios FCA makes, models and years. This list is a comprehensive of everything that it may address across all of these vehicle. Not all of these will apply specifically to your Ram. Please send us a private message if you have any additional questions.
SYMPTOM/CONDITION:
A customer may experience one or more of the following conditions:
• **Incoming phone calls do not display name, only number.**
• “Navigation Failed” message is displayed.
• Navigation is inoperative or inaccurate.
• CD player will not play songs and/or locks up the radio.
• Clock will not automatically update to local time.
• Clock may be off by several hours. (RA3 Only).
• HVAC temperature out of sync with radio display (KL vehicles).
• Some Uconnect App remote commands do not execute with the vehicle.
• Radio Apps are inoperative.
• Adds Apple SiriT Eyes Free capability for iPhoneT owners.
• Auto Play can now be configured.
• Battery drain, due to radio remains on.
• HVAC temperature out of sync with radio display (KL vehicles).
• Track names may be displayed twice in USB or SD media modes.
• SD, USB or BTSA modes may become nonfunctional
for a given ignition cycle.
• Duplicate song titles may be displayed in USB mode.
• Last track is displayed but next track is being played.
• Navigation function may resets itself after using OneShot
Voice Recognition (VR).
• Intermittently the Global Positioning System (GPS) may lose its location for a short time and
causes routing and positioning concerns.
• GPS and Internal cellular device may become inoperative and causes a loss of GPS and
cellular functions.
• A false Popup
message may appear “Vehicle Phone Requires Service” even though the
vehicle’s phone works properly.
• Backup
camera image may be unclear or jittery/stutters at times.
• Mute button status was not being displayed correctly.
• Presets where not shown correctly or were deleted.
• Park Sense tone continuously on.
• Radio display may shows “Please insert USB Stick”.
• Navigation may not start or may lose position.
• Rear camera may show a black screen for 3 seconds upon going to reverse.
• iPod would not resume playing after a VR session or phone call.
• Radio reset, screen lockup, blank or black screen or sluggish system response time.
• Compass indicator turns off.
• Touch screen shut down message.
• Radio surround sound will not stay ON.
• Driver memory feature causes Sirius XM failure.
• Loss of radio presets.
• Uconnect Apps do not load.
• AM/FM popping noises and/or static.
• Backup camera display is blank.
• Compass direction may be incorrect.
• Vehicle’s Icon changes on the navigation map.
• Loss of vehicle position on NAV map.
• Nav text overlaps in detour menu.
• Navigation shows vehicle in San Antonio, TX.
• Screen only displays startup Logo.
• Screen half black half white after update.
0806818
2•
Radio locked up after attempting to update with a corrupted or incorrect USB flash drive.
• Phone/Navigation overlay screen freeze (WK only).
• Heated seat controls through radio do not function/display correctly during startup.
• Speed controlled volume not functioning correctly.
• Steering Wheel Control operation corrected at startup.
• Tuner mutes on startup.
• HD now defaults to ’OFF’ for reduced complaints about ’channel switching’ .
• “LO” temps displayed upon each vehicle start.
• Human Machine Interface (HMI) Lock up in SXM mode after ignition cycle.
• Point of interest screen locks up.
• Error message when plugging in iPod.
• Balance/fade setting changes after ignition cycle.
• Rear climate control display frozen.
• Translation enhancements.
• Erratic pop ups in HMI.
• Audio control locked after using VR feature.
In addition, the following Improvements are included:
• Adds Apple Siri Eyes Free capability for iPhone owners.
• Add the ability to drag and drop icons into the menu bar.
• Media devices, phone pairing and Bluetooth usage improvements.
• Improved tuner performance.
• Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc).
• HMI improvements.
• Adds “Do Not Disturb” text message feature.
• Ability to communicate with Siri via UConnect.
• Ability to press VR button for more than one second.
• Travel link enhancements.
• Phone quality and pairing enhancements.
• Blue tooth, IPhone, iPod, auto streaming, connecting/disconnecting enhancements.
• Added Teleprompter.
• Clock enhancements.
• Phone book enhancements.
• VR enhancements.
• Nav map, vehicle location enhancements in areas with low GPS signals.
• Nav turnbyturn
enhancements.
• Nav map guidance enhancements.
• Enhancement made when video is display in radio when using PAL format video disks.
• Corrected the temperature slider bar not updating on Manual Temperature Control vehicles.
• Enhancements to Point Of Interest (POI).
• Able to adjust audio balance / fade settings during a VR session.
• Correct condition where user could not exit screen off mode.
Julie
Ram Social Care Specialist