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REAR WINDOW FRAME CRACKED

Discussion in 'Interior' started by dc73pdsgt, Feb 20, 2020.

  1. dc73pdsgt

    dc73pdsgt Member

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    anyone have issues with the rear window frame having cracked. 2019 Ram Laramie 4X4. noticed 2 small irregular shaped cracks on the top framing of the rear window yesterday. I saw a blog on YouTube where the guy talks about this and getting it fixed under warranty. going to the dealer tomorrow (02/21) but was hoping someone would've had this fixed or info on getting it fixed.
     
    Anthony Kalos likes this.
  2. Anthony Kalos

    Anthony Kalos Member

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    Yes !!! My 2019 Bighorn CrewCab DT is in the shop as I type this for a replacement rear window ! Supposed to be in on 2/27. Also, check out the rear floor and seats for water leaking into the truck from the window frame cracking !!!
    They know about this and are replacing it with the 2020 window !
     
  3. Anthony Kalos

    Anthony Kalos Member

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    The dealership told me that they damaged the rear window frame during the installation of the window by the press used in install ! I noticed the floor wet and did some research and seen the Hammerdown Motorsports video on YouTube too !
     
    dc73pdsgt likes this.
  4. Anthony Kalos

    Anthony Kalos Member

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    FCA knows about this. You need to take it in to dealership service and they will handle the claim, that’s it ! Good luck to us all !!!
     
  5. dc73pdsgt

    dc73pdsgt Member

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    Yea hammer down is the blog I saw that’s why I checked it to begin with. We will see what the dealer says tomorrow
     
    Anthony Kalos likes this.
  6. RamCares

    RamCares Senior Member

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    Hi dc73pdsgt & Anthony Kalos,

    While I deeply regret to hear that you are experiencing this, I am glad to know you are working with your dealers! If any additional support is needed while you are in service, please do not hesitate to follow up with us via private message.

    Mark
    RamCares
     
  7. JF19Longhorn

    JF19Longhorn Member

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    ...very common problem. Mine is getting the rear window assembly replaced today.. less than a week old when it leaked / cracked. From what I've read I'm not hopefully that the replacement will fare any better..
     
  8. Papa Red

    Papa Red Senior Member

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    Is this a 2019 thing or are the 2020's doing it also?

    Red
     
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  9. JF19Longhorn

    JF19Longhorn Member

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    From what I've read, it's still an issue with no fix insight..
     
  10. RamCares

    RamCares Senior Member

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    Hello JF19Longhorn,
    As we regret to hear of your recent concern, please keep us updated with your dealer visit. If we can be any assistance throughout this process, please do not hesitate reaching out to us.
    Laura
    RamCares
     

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