Service Park Brake

[Brett Knudson]

I have a 2019 RAM Limited built in March 2019. It is getting "Service Park Brake" message intermittently. Sometimes it goes for half a day with no alert and something it alerts every five seconds. It's been to the dealer twice. Both times they replaced the park brake switch. Now they say they need it for 2 to 3 days to go through all the wiring. According to the service manager, they contacted FCA, and the problem has not been reported. Any thoughts?

 

[RamCares]

I have a 2019 RAM Limited built in March 2019. It is getting "Service Park Brake" message intermittently. Sometimes it goes for half a day with no alert and something it alerts every five seconds. It's been to the dealer twice. Both times they replaced the park brake switch. Now they say they need it for 2 to 3 days to go through all the wiring. According to the service manager, they contacted FCA, and the problem has not been reported. Any thoughts?

Hi Brett,
We are sorry to hear about your experience. Has a case been opened on the Customer Care side to add additional assistance throughout this process? If not, please send our team a private message and we would be happy to get this process started for you!
Alex
Ram Social Care Specialist

 

[Brett Knudson]

In for service a third time. They think it's an 'ABS' module. The part will here this week. Hopefully, it will fix it. The good news is that the truck has been drivable. And the service manager has truly been a professional and a pleasure to work with.

 

[RamCares]

In for service a third time. They think it's an 'ABS' module. The part will here this week. Hopefully, it will fix it. The good news is that the truck has been drivable. And the service manager has truly been a professional and a pleasure to work with.

Hi Brett Knudson,
We are happy to hear that you have had a pleasant dealer experience! Feel free to check in with us after your next repair if you are still experiencing this!
Alex
Ram Social Care Specialist