Shop says need New Camshaft & Tappets

[NCRaineman]

Sorry to hear of your troubles, fortunately you've still got warranty to cover it. May be a good time to consider 5w30... that 20-weight stuff is too thin.

 

[chrisbh17]

Im just impressed they expect parts that quickly... Did FCA finally figure out hoe to keep an inventory or is the dealer just blowing smoke?

Sent from my Nexus 6P using Tapatalk

 

[gofishn]

97,000 miles.

I do hope the guy knew what he was talking about, regarding Parts availability.
Either way, should know something Wednesday or Thursday.

 

[John D Martin]

Took the truck, into the Dealership, due to (what I believed) was broken Exhaust bolt chatter, Drivers side.
Had the passenger side, done,awhile back and figured to get drivers side done, b4 I ran out of warranty.

Service Advisor calls me up and said what I was hearing was from bad Tappets.
Oil was draining down, overnight. When engine started, the Tappets chattered until oil pump could lift the oil, up to the top of the engine.

Said it would need new camshaft and tappets. Once they were inside, they would see what else was needed, if anything, but this is common issue for Hemi's that idle a lot and generally Cam/Tappets took care of it. Mostly Cop cars and the like.

Odd, since my truck hardly ever idles and is mostly doing 70mph, down the interstate.
Parts should be in, by Tuesday with the Truck work done by Thursday, unless they find it needs more internal repairs.

Everyone has been pleasant as Rainbow,thus far. Put me in a 2019 Jeep Cherokee Rental.

Had my pick and neighbors been talking of getting one.
This way, she can drive it, to her hearts content. without pushy salesperson.

Searched the forum and internet. Seems oil seeping down,thru tappets, is not uncommon and reason guys go with 5W-30W, though still researching all that.
Truck has never had anything but PUP 5W-20W.

Will keep you guys informed.

I just went through the same with my 2004 Ram 5.7 Hemi. Everybody told me it was the lifters rattling. Well I took the front end off and the heads only to find out there was nothing wrong with the lifters or the cam shaft. It was the pushrods worn down. On Hemi' they operated at an angle against the lifter. The rods are pointed on that end and between 3/5 thousands of an inch shorter. The cost 70.00 and roughly 5 hrs mechanic work to replace them. THINK ABOUT THAT BEFORE YOU ALLOW THESE GUYS TO TALK YOU INTO A 1,500+ JOB!

 

[gofishn]

..... THINK ABOUT THAT BEFORE YOU ALLOW THESE GUYS TO TALK YOU INTO A 1,500+ JOB!

Thanks for the info but this should be Warranty Work.

 

[gofishn]

Well, Last Thursday, I was told the parts were on order and should arrive Tuesday, with repairs being done sometime Wednesday/Thursday.
Called Tuesday, because of the huge back order for MDS Lifters. Really thought this outfit might have their own stock and they would be shipped from another shop.

Delusion is best when one does it to oneself.

No, the parts did not arrive, on Tuesday But, rest assured, the Parts Mgr says they should here by Wednesday.

Called Wednesday,

Oops, I don't understand. The parts are not here but were scheduled for today.
Parts Mgr is on Lunch but I will find out.

Calls me back and seems I am being pushed back to next week for possible repaired truck.

Hmm.

I understand parts get back ordered. You build a ****** product, which tons of people buy and it all starts to break down, faster than you can make the crappy parts to replace the broken crappy parts, yet still make new product, for sale, with the same crappy part.

Got to keep kicking the Can and hoping you can get it all fixed before your company goes under.

Just tell me.

Anyway, was reading another thread about Crappy lifters on the 6.4.
When RAM CARES chimed in. Such a pleasant and nice person.

I had to ask:




Hey, Ram Cares

How about getting some lifters shipped out and quite wasting everyone's time lip servicing our problems.
Might even want to talk FCA into allowing OEM Replacement Part Upgrades, from MDS to NON MDS, for those who are on these forums bad mouthing your damn product.

Heaven Forbid, even a 6.4 cam for a 5.7 failed one.

Please, do not bother replying.
Either get something done or go away.

Here is my truck:
My Truck is currently a Stew Hansen Dodge, Des Moines Iowa
My VIN is :
1C6RR7KT4ES291683



Truck has been in the shop, for over a week, but the dealership cannot seem to get the new cam and lifters they say they need to repair it.

Truck has MDS

I just want my truck back in service.


Tired of the parts are scheduled to arrive,
Oops they didn't arrive but should be here
Darn, wrong again. Let me see what parts manager says
Gosh, I thought they would show up today...


Again, do NOT bother replying.
I will know when my truck is fixed, soon enough, And I most assuredly PROMISE you , and FCA, the whole damn World will find out soon after. On various Ram Forums, which has given us all a Collective Voice strong enough that FCA decided to give you a Paid Position.

Save the Kind Platitudes.
Platitudes only help the easily swayed, which are Ford Owners, Not Ram Owners





-------------------


Will see how it plays out.

 

[gofishn]

RAMCARES.

The very Concept annoys me.
FCA should spend his salary doing random Acts of Kindness for the Ram Forum Members who sweat them so damn much, they hired the guy, in the first place.


What would influence you, as a casual reader, let alone a Forum Member, more?

Hearing some paid Lurker extol the virtues of FCA, then state: Go to the Dealer for Repairs. Let me know if I can help.

or

few Forum members saying,
Hey , Guys, Guess what? RAM stood tall and fixed this issue! Can you Believe it?

 

[Garce421]

My truck is in the shop getting torn down for cam and lifters possibly as well. It’s. 2014 with 62k still under powertrain warranty. I will get it fixed hopefully and drive it for a while as it’s paid off but once I’m done with it I will not be buying another Ram product.

 

[RamCares]

My truck is in the shop getting torn down for cam and lifters possibly as well. It’s. 2014 with 62k still under powertrain warranty. I will get it fixed hopefully and drive it for a while as it’s paid off but once I’m done with it I will not be buying another Ram product.

Hi Garce421,
We're sorry to hear about you experience. We would be happy to connect you with a case specialist to ensure this is properly documented as well as assist you in working with your dealer throughout the repair process. If this is something you would be interested in, please send us a private message!
Alex
Ram Social Care Specialist

 

[mghtymatt]

I've had my 09 ram sport for 10 years. I finally hit 100k miles and the ticking started. I started off convincing myself that it was just a flex plate but alas it is a rod bearing. My lifetime power train warranty was voided because I missed an inspection, the lifters are making some noise that can be heard with a stethoscope so I'm sure that the cam and lifters are worn and I'm picking up a suttle misfire in no 2. With the unavailability of the top end parts I've decided to forgo a rebuild and go with a Jasper engine swap. I'm looking at about 7 to 8 grand all in, but way better than the cost of a new truck, and Jasper gives a 3 year 100k mile warranty on parts and labor. I hope I don't regret this decision. Nothing else is wrong with the truck, the interior is spotless and no signs of rust anywhere. I can't bear to part with it, but I'm very disappointed in the longevity of the motor.

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[gofishn]

Got a call , from Dan,my Service Advisor. Seems the late arriving parts finally arrived, today. Their Engine Mechanic is going to get started on the repair, late this afternoon.

Dan informed me that the goal is to have the truck done, early Tuesday. However, he made sure to mentioned that the Mechanic is their Best and, as such, he could get away, to help others, and it might end up being Wednesday. Specially if they find more things wrong.

Again, everyone at Stew Hansen Dodge has been very pleasant. As the norm, folks on the forum are better informed on Parts backlog and the like. Dealership employees are simply given a Date, by RAM, and when that date is not met, they are given another. No real Explanations, it seems.

Eager to the have truck back but also hesitant to see what else, if anything , might be wrong with the engine, once the they really get into it.

Of course, I am assuming they have not tore it down, then let it sit , for over a week, waiting on parts.

Will keep all informed

 

[gofishn]

Got the truck back, just tonight. Everyone at Stew Hansen Dodge has been superb.

they did not wash the truck because I did not want to wait for that.

So, truck had severe anti-freeze smell.



Tech comments state:

Tick noise can be heard from Valve train. Both Left and Right side. Sounds like loose Filters.

Upon Further inspection, once heads were removed, Found Loose liters. Removed camshaft. Found Lobe damage. .
Replace Lifters and Camshaft and all related gaskets.
Changed Oil and filter. EVAC and re-charge A/C System.
Filled, then bled Coolant System. Verified Operation.
Engine noise now gone. Test Drove.



PARTS:

1 - 53022263-AF Camshaft $240

2 - 5038785-AD Tappet HY $140

2 - 5038786-AD Tappet HY $140

1 - 53021521-AD Gasket $13

1 - 68196239-AC Gasket Kit $271

2 - 53022142-AB Seal PCV $11

4 - 6036734-AA Screw $9

4 - 6036684-AA Nut $6

1 - 4892339-AB Filter

1 - 68258687-AA Oil

1 - 68163849-AB Anti-Freeze

Prices are from online site that had most of the parts. About $1200 worth of Parts, plus fluids.

Thank you, Ram Warranty!



Truck is insanely quiet now. Much quieter then when I bought it new.



Am eager to hear it, at start-up, in the morning, after it has sat all night long.



Driving home, stepped on the throttle, just a few times.

I couldn't help myself, after driving that P.O.S. 2019 Jeep Cherokee 4 banger.

Felt good, so very Good, to actually have POWER. I pity Cherokee Owners. Truly, PITY.



Did notice that my D.Y.I. Cold Air Intake was removed.

No worries, now I got a reason to add the front scoop and make it Forced, RAM Air.



Since they changed the Anti-Freeze, going to have get some more RMI-25.



Know I am forgetting some stuff.

Just keyed, Happy and so darn glad to have my truck back.



Anyway, Cheers....

 

[meedom]

Awesome sir! Start running Redline 5w30 oil after break in with a good synthetic filter like Royal Purple 20-820 or Wix or Fram
equivalent and drive with confidence

 

[Wild one]

Awesome sir! Start running Redline 5w30 oil after break in with a good synthetic filter like Royal Purple 20-820 or Wix or Fram
equivalent and drive with confidence

Roller cams don't really require a break-in like an old flat tappet cam does. I'd put maybe at most a couple hundred miles on it,then drop the oil and filter.

 

[Garce421]

Awesome. Just had mine done today on my 2014. Ram said they caught it early enough that the cam was fine and did not need replacing. I even said I’d pay for a new cam if it wasn’t covered and the service manager said not to waste money on it since it was un damaged. We will see. It should be done tomorrow. Both lifter banks were replaced though. I will update when I get a full list of parts they replaced.

 

[Juniorss]

So it's not normal for the lifters to chatter for a few seconds when the truck first starts? It happens to me a couple times a week but I thought I read it was normal for the Hemi's? I don't have any other noise besides the tapping for a few seconds at start up.

 

[gofishn]

Roller cams don't really require a break-in like an old flat tappet cam does. I'd put maybe at most a couple hundred miles on it,then drop the oil and filter.

thought about that but I still got a couple thousand miles of warranty left and do nto want to mess that up.

Figure to just use the gear 8 thing to disable MDS< then get a Greene Tune and switch to RP5W-30 after teh warranty runs out.

Truck has never had anything other than 5-10 Penz Utlra Plat so fugure couple thousand miles of this oil cant hurt it much.

 

[gofishn]

So it's not normal for the lifters to chatter for a few seconds when the truck first starts? It happens to me a couple times a week but I thought I read it was normal for the Hemi's? I don't have any other noise besides the tapping for a few seconds at start up.

No, it i snot normal.

When hood is up, you will hear a faint sewing machine sound. that about it. If it is loud, then quiests down, you got issues.

A LOT of shops will say Oh thats normal but it is not. If it were normal, it would be consistant and not quiet down.

 

[chrisbh17]

No, it i snot normal.

When hood is up, you will hear a faint sewing machine sound. that about it. If it is loud, then quiests down, you got issues.

A LOT of shops will say Oh thats normal but it is not. If it were normal, it would be consistant and not quiet down.

FWIW my old truck made a light chatter noise at every startup. 90K miles later, its still going fine.

Part of the issue with these Hemi noises is that someone's "OMG its going to explode!" noise is someone else's "been there, done that, truck still runs the same as day 1" noise.

 

[Wild one]

thought about that but I still got a couple thousand miles of warranty left and do nto want to mess that up.

Figure to just use the gear 8 thing to disable MDS< then get a Greene Tune and switch to RP5W-30 after teh warranty runs out.

Truck has never had anything other than 5-10 Penz Utlra Plat so fugure couple thousand miles of this oil cant hurt it much.

No matter what oil you run,i'd still drop it and the filter fairly soon.I wouldn't run the oil for very long after you've had a cam swap done,especially if the swap was due to a lifter or lobe being ground down.Just my OCD 02,lol.When I put a cam and new lifters in mine ,I dropped the fresh oil and filter at the 50 mile mark,and bit the bullet for a new filter and oil,i did dump a cheap mineral oil in for that first 50 mile stretch,as I knew I was going to be dropping it out in a day .