SiriusXM issue

[99vfrpilot]

Hi guys, 2013 Big Horn here w/the 8.4AN screen that shows the Sirius logo in the bottom left of the radio selection. Just curious if there is a common issue w/receiving a signal. I have an active valid SiriusXM account and had a refresh signal sent to the radio but to no avail.

Are there any common issues w/the antenna and if so is it an easy replacement? I have the shark fin antenna on the roof, but not sure if that is for Sirius or not. I don't have Nav.

Thanks in advance...I searched but didn't see the issue I was referring to.

 

[BadHabit2Break]

I believe you can go to channel 01 and it is a preview channel to make sure you are getting a signal from SXM.

 

[RamCares]

Hi guys, 2013 Big Horn here w/the 8.4AN screen that shows the Sirius logo in the bottom left of the radio selection. Just curious if there is a common issue w/receiving a signal. I have an active valid SiriusXM account and had a refresh signal sent to the radio but to no avail.

Are there any common issues w/the antenna and if so is it an easy replacement? I have the shark fin antenna on the roof, but not sure if that is for Sirius or not. I don't have Nav.

Thanks in advance...I searched but didn't see the issue I was referring to.

Hello 99vfrpilot,

We're sorry to hear you're having trouble. Feel free to send us a direct message as we'd be glad to look more into this and get this into the appropriate hands.

Jasmine
Ram Social Care Specialist

 

[99vfrpilot]

I believe you can go to channel 01 and it is a preview channel to make sure you are getting a signal from SXM.

Thanks...I've done that when doing a signal refresh from Sirius, and nada. I'll start w/the antenna. Not sure what else it could be.

Does anyone know if the Sirius antenna has a dedicated fuse? I want to check that (if there is one) before I replace the shark fin.