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Steering issue

Discussion in 'General Discussions' started by JRam813, Mar 24, 2020.

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  1. JRam813

    JRam813 Member

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    Hey guys, I'm having an issue with my steering in my 16 Sport. Out of the blue it is extremely hard to turn and is very stiff. I broke out the google machine and found that there was a steering recall for some trucks where the EPS gets contaminated and will be fixed by a dealer. Thinking that was my problem, I send it to the dealer. The dealer said no open recalls on my truck. They then state it is a problem with my "lift kit and tires" (Bils on the front, poly puck on the back with 35's) I have had them on for about three years now and have had no issues. They go on to state that they can not get an accurate reading because the stock equipment is not on it. They said my steering shaft is "rusty" and they want to start there at $285 and if that doesn't work they said to do the brakes. I asked what if neither works, do I get my money back (knowing full well I don't). Any common things I may be missing? I have such a hard time believing the Bils and tires out of the blue cause the issue.
     
  2. NJMOPAR

    NJMOPAR Senior Member

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    Try unplugging the connector at the rack and dab some dielectric grease in there.
     
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  3. RedneckHippy

    RedneckHippy Member

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    That shop is full of shit, pardon my French. An acute change like that did not come from a rusty shaft. I hate to ask, but did you check your power steering fluid and pump?
     
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  4. RedneckHippy

    RedneckHippy Member

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    That sounds like the time I drove into les Schwab and brought up my death wabble and without even looking under the truck he told me I need to replace wheel bearings, upper and lower ball joints and my steering box. I gave him the finger and will never go back.
     
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  5. RamCares

    RamCares Senior Member

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    Hey, JRam813. Although you have enlisted the help of your fellow forum members, our team is happy to look in to this further one our end as well. If you're interested, please send us a private message.

    Kate
    RamCares
     
  6. Dark Knight 500

    Dark Knight 500 Senior Member

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  7. Ricks Ram

    Ricks Ram Senior Member

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    As stated saying it's your brakes is actually comical. When your sitting at a stop sign with your foot in the brake in any car can you turn the steering wheel? Yes you can so how are your brakes causing this? As I'm sure you are aware you have electric power steering. If they actually checked for DTC codes like they said and didn't find any you may want to check the connector as suggested and go from there. Saying your bilstein shocks make it impossible to check your steering because you don't have the stock parts is also BS. They are shocks!!! Are they saying you need to only use mopar shocks. If your not comfortable working on it yourself take it somewhere else and find someone whose not trying to just try to BS you and make excuses. It's most likely the steering box or connector.

    Sent from my SM-G960U using Tapatalk
     
    Last edited: Mar 24, 2020
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  8. JRam813

    JRam813 Member

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    I did. All good. I'm thinking the steering shaft needs attention.
     
  9. JRam813

    JRam813 Member

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  10. indept

    indept Senior Member

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    That's funny, but isn't your 2016 the same as my 2017? there is no pump or fluid, it's electric.
     

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