jtlp8335
Member
2016 2500 6.4 4wd. Transmission failure AGAIN at 180k. First failure at 120k. Rebuilt at 120, now they’re looking for a reman unit. I have the Maxcare plan, and this repair has been approved by Mopar warranty company.
HOWEVER—truck went down 8/18, and it’s still down. Dealer cannot find reman unit. I’ve called Ram customer care and they are following up with me weekly on the parts availability, but so far it’s just a weekly call telling me nothing yet over and over.
Apparently it’s a supply chain issue—at least that’s what I’m getting from Ram. Anybody have any insight or suggestions? Right now it appears I’m at their mercy unless I wanna just dump the truck, and that’s not my preference at this time. TIA
HOWEVER—truck went down 8/18, and it’s still down. Dealer cannot find reman unit. I’ve called Ram customer care and they are following up with me weekly on the parts availability, but so far it’s just a weekly call telling me nothing yet over and over.
Apparently it’s a supply chain issue—at least that’s what I’m getting from Ram. Anybody have any insight or suggestions? Right now it appears I’m at their mercy unless I wanna just dump the truck, and that’s not my preference at this time. TIA