U1817 Diagnostic Code Trans Limp Home No Instruments

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Rex Carrs

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Virginia
Ram Year
2019
Engine
Hemi 5.7
Howdy Forum! I have a 2019 Big Horn with 24,000 miles, and while doing 60 mph on the highway, the instruments went to zero, wipers started working, cooling fans locked on, and all the electronic module warning codes started displaying on the dash. It seems like the power steering is harder too, but not entirely certain. The final warning on the dash was to get where you're going and don't be surprised when the truck won't restart or shift to drive after you turn it off. The truck seems to hang onto the transmission gear that's active whenever the instruments go haywire. If you're doing 65 down the highway, then it'll seemingly do that forever. If you're in a parking lot, it wants to stay in 1st.

After checking on the job we were visiting, the truck restarted, and then did the same song and dance again. We took off the ground at the battery, shorted the positive to chassis ground (without the battery ground in place), which normally would reset the ECM (at least that works on older Jeeps and similar with internal memory), and then re-started. The truck seemed to work OK. Then the same song and dance happened again.

Filled the truck with gas after work (it was down to 1/8 tank), and it's run great since, no more evidence of any issues.

I checked for codes with my reader the next morning, and U-1817 is all that's there (I can't find much on that code aside from something that calls it a hybrid powertrain controller problem?!?), so I then took it to the dealer. The dealer said there are no active codes (which is true, there's only the history code at this point), and they can't troubleshoot without active codes. We described in detail everything that happened, and that the dealer would claim they can't troubleshoot without an active problem is total hogwash, but the story isn't over because nothing has been identified nor resolved.

So has anybody else had anything resembling this sort of issue?
 

Narg

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Tulsa, OK
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2020
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5.7 eTorque
First issue I had after reading your post, is that Dealer needs to be fired. Yes, they can trouble shoot on history codes, he just doesn't want to.

Second, I've heard a few things about electrical issues on 2019s. Search around here and other places on that topic in general you might find some help.

Last, the RamCares folks here tend to be somewhat helpful, make sure to PM them.

Good Luck.
 
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Rex Carrs

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2019
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Hemi 5.7
Thanks Narg for the response. I agree that the dealer can and should take action, and a history code's purpose is precisely what's happening here - a situation where a problem happens occasionally, not always. This truck is a work truck, and time spent fiddling with it takes away from our work.

I've seen a bunch of transmission NITSA complaints, but this one, with the gage cluster acting goofy, doesn't sound like it's a trans issue entirely. Electrical, perhaps, and controller- maybe.

Thanks for the RamCares tip.
 

RamCares

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Thanks Narg for the response. I agree that the dealer can and should take action, and a history code's purpose is precisely what's happening here - a situation where a problem happens occasionally, not always. This truck is a work truck, and time spent fiddling with it takes away from our work.

I've seen a bunch of transmission NITSA complaints, but this one, with the gage cluster acting goofy, doesn't sound like it's a trans issue entirely. Electrical, perhaps, and controller- maybe.

Thanks for the RamCares tip.

Hi @Rex Carrs - Please do not hesitate to send me a PM with additional details regarding your most recent dealer visit to address this. I am more than happy to learn more to determine how to best assist at this point.

Mark
RamCares
 

Djbolduc1

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Boston, MA, United States
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2019
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6.7
I'm having same problem 2019 ram 2500 6.7 only when I turned mine off now I have no dash or ignition power at all tried unhooking the batteries still nothing.i checked my fuse box with power prob and most of the fuses are reading as a ground
 
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