konfuzed
Member
- Joined
- Aug 24, 2013
- Posts
- 74
- Reaction score
- 68
- Location
- Texarkana, Texas
- Ram Year
- 2003
- Engine
- 5.7 liter Hemi
Well I'm pissed.
Ever since I done the last OVER the air update 17.11.17 i have been getting an error message "service vehicle phone (9-1-1), also (idk if it's related or not) occasionally when I start my truck the uconnect screen will stay black for about 3 mins then finally boot up. I had the dealer look at it back in January and they could not duplicate the problem. I have spent most of the morning on the phone with uconnect support, they instructed me to install the new update. So I downloaded it to a USB thumb drive and it gets stuck at 72% and freezes then boot loops. I re- downloaded the file and re-formatted the thumb drive and tried it again, hoping that the file on the drive was corupt... nope still freezes at 72%. So I went to the dealer and they said that in order to try the update they would charge me 2 hours labor $270 and could not guaranty that it would work. Said that if I replaced the unit, it would fix it for $991 but probably the best thing to do would be to purchase an extended warranty for a little more that way it would cover the radio and everything else.
Has anyone had this issue or have any idea that could help me out... nothing works, i can't even control the a/c controls bc of this ****!
Ever since I done the last OVER the air update 17.11.17 i have been getting an error message "service vehicle phone (9-1-1), also (idk if it's related or not) occasionally when I start my truck the uconnect screen will stay black for about 3 mins then finally boot up. I had the dealer look at it back in January and they could not duplicate the problem. I have spent most of the morning on the phone with uconnect support, they instructed me to install the new update. So I downloaded it to a USB thumb drive and it gets stuck at 72% and freezes then boot loops. I re- downloaded the file and re-formatted the thumb drive and tried it again, hoping that the file on the drive was corupt... nope still freezes at 72%. So I went to the dealer and they said that in order to try the update they would charge me 2 hours labor $270 and could not guaranty that it would work. Said that if I replaced the unit, it would fix it for $991 but probably the best thing to do would be to purchase an extended warranty for a little more that way it would cover the radio and everything else.
Has anyone had this issue or have any idea that could help me out... nothing works, i can't even control the a/c controls bc of this ****!