Uconnect Map update

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pakuma

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Apr 21, 2015
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Ram Year
2011
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Hemi 5.7
I just tried to update the 12" UConnect map.
First was a Software update, then tried to update the map, they required an activation code, but the update didn't recognize it.
After trying to call 4 times, I finally got past voice jail. The person that I spoke with for over 30 minutes could not correct the issue and he is sending up the chain to get a resolution.
This is the most absurd update I have ever done. Too many steps, too many places for it to go wrong and Here, the map vendor, couldn't help.
I have not driven the truck since the software update, I will advise if there are any issues; I expect some.
 

crash68

ACME product engineer
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You can save yourself lots of grief and use the navigation in either AndroidAuto or CarPlay. Not only is the map data constantly updated but traffic information almost real time.
 

migue7

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How can you use it in AndroidAuto or Carplay? my radio works but not the GPS.
 

Tactics

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I am still trying to find out if Ramconnect is different from Uconnect.
 
Last edited:

Tactics

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Cancelling Uconnect ended most of the problems I was having with my 12-inch computer, such as the truck making random 911 calls. The best advice a Uconnect customer service agent gave me was to “Disconnect my Uconnect.” The last time Dodge updated my computer, I had to reconnect Carplay and remove and reinsert my audio USB several times until the truck recognized an audio USB that it recognized before the update.
 
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