I have a Ram built awaiting shipping and this warranty thing has me concerned, so I did some checking and this is what I found:
Though non-Mopar sites say the e-Torque and power pack are covered by the 8/80 emissions warranty, I cannot find anything Mopar that confirms that. You guys have heard the rumors and stories, no need to repeat them.
I contacted the dealer and waiting for a response. I chatted with Mopar Customer Service and he said he could not find any power pack warranty information and told me to contact the dealer. I asked him if I could escalate the request for information and he abruptly ended the chat.
I called Ram customer service and asked, and the rep took about 10min to research it and came back and said it was an electrical component covered under the basic 3/36 warranty.
Not liking how this is looking.
Copied from my 2021 1500 Longhorn w/Hemi e-Torque warranty handbook. Page 17.
B. PARTS COVERED FOR EIGHT YEARS OR 80,000 MILES If your vehicle has one of the following parts, this Federal Emission Warranty covers that part for a period of eight years or 80,000 miles, whichever occurs first, calculated from the start of the Basic Limited Warranty as set forth in “section 2.1 E”. The covered parts are:
• Belt Driven Hybrid Starter Generator — 3.6L, 5.7L With Belt Start Generator (BSG)
• Catalytic Converter
• Hybrid Control Processor — 3.6L, 5.7L With BSG
• Power Pack Unit (PPU) 48 Volts — 3.6L, 5.7L With BSG
• Powertrain Control Module (PCM)
• Transmission Control Module (TCM
Trying to attach the warranty booklet. (Hope it works)