CD player issue

dennish · Aug 25, 2019

Sometimes when I start my 2019 Limited the display will read "Loading Disc" which it never does. Have driven for 20 minutes never loaded. When I select a different media like Sirius or FM etc... then hit Choose Media and touch CD, CD starts playing. I cannot figure out a pattern to when it happens, it's sporadic.

RamCares · Aug 26, 2019

dennish said:
Sometimes when I start my 2019 Limited the display will read "Loading Disc" which it never does. Have driven for 20 minutes never loaded. When I select a different media like Sirius or FM etc... then hit Choose Media and touch CD, CD starts playing. I cannot figure out a pattern to when it happens, it's sporadic.

We certainly understand why this would be concerning, dennish. We suggest having your dealer inspect this if you have not done so already. We are also available via private message if you would like any additional assistance during that process.

Mark
Ram Social Care Specialist

dennish · Sep 4, 2019

Thanks Mark. I intend to bring this up when next at the dealer. My only concern is of course it will work fine while there.

RamCares · Sep 5, 2019

dennish said:
Thanks Mark. I intend to bring this up when next at the dealer. My only concern is of course it will work fine while there.

Thank you for the follow up, dennish. I certainly understand your sentiments expressed here. If it would be of interest, I would be happy to have your situation documented and connect you with a case specialist for an additional layer of assistance as you work with your dealer. To proceed in this manner, please send us a PM to advise when you're heading into your dealer.

Mark
Ram Social Care Specialist

CD player issue

dennish

Junior Member

RamCares

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dennish

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RamCares

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