Olsawblade
Junior Member
Hi folks. I'm hoping you can help out a newbie. I have a new 2020 RAM 1500 Classic Express Night edition. I'm loving it. It has the base EVIC and the Uconnect 4C radio head with 8.4" display.
According to the window sticker, the truck has a compass gauge (a feature of the Sub-zero package). But there is no compass reading in the instrument cluster display where it should appear (top left corner). I've had it into the dealer twice. They've done a bunch of tests and consulted with Chrysler tech support and everyone is stymied. They can't even confirm whether there is a compass module installed in the truck. They're still scratching their heads on this, but no progress yet. The problem has been unresolved for many weeks.
I wonder if any of you fine RAM owners have either encountered this issue or heard of it happening elsewhere. A compass is something I've had on previous vehicles and find it very handy when travelling in unknown areas in the dark. So before I bought the truck I looked for that feature on the spec sheet. It's there in writing, but not functional in the display.
Any thoughts? Thanks!!
According to the window sticker, the truck has a compass gauge (a feature of the Sub-zero package). But there is no compass reading in the instrument cluster display where it should appear (top left corner). I've had it into the dealer twice. They've done a bunch of tests and consulted with Chrysler tech support and everyone is stymied. They can't even confirm whether there is a compass module installed in the truck. They're still scratching their heads on this, but no progress yet. The problem has been unresolved for many weeks.
I wonder if any of you fine RAM owners have either encountered this issue or heard of it happening elsewhere. A compass is something I've had on previous vehicles and find it very handy when travelling in unknown areas in the dark. So before I bought the truck I looked for that feature on the spec sheet. It's there in writing, but not functional in the display.
Any thoughts? Thanks!!