2026 Etorque Issues

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Albino3006

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Got a 2020 Ram 1500 Bighorn 72000 miles E-Torque went out been at dealership for 6 months now
Holy hell!!! Are they at least going to honor it under the 8/80 warranty? Did they give you a loaner?
 

mikeru

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I've had three vehicles with E-Torque and never had a problem.
Owning three trucks in six years doesn’t speak to longevity. I’ve owned two etorque Hemi trucks with no problems. But that doesn’t set my mind at ease enough to own another one. I’ve said it before and I’ll say it again, the actual percentage of trucks with etorque issues is likely very small. But it you’re the one who does have a problem it’s 100%. It’s a system that does nothing for me but can make my truck unusable if there’s a problem with it.
 

TradesmanGuy

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Small little update:

Got in the truck to go home yesterday and by the end of the day with running errands, voltage got as low as 12.5v but didnt dip any lower. Got in the truck this morning and it eventually went up to 14.3v and hovered around 14.1-14.3v all the way to work (30 miles, mostly interstate). Had a meeting to get to a little while ago and noticed that it's now around 13.8-14.0v depending on driving or sitting still.

The only summation that makes sense to me is: The fancy "smart charging system" that the eTorque provides will let the battery get down to 12.5v or so, then allow a full charge to take place and send it back up to 14+v.

I did have the battery tested yesterday afternoon and it actually read out 1060CCA from the 730CCA battery that is in the truck

FYI, FWIW -->
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Patman13

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Holy hell!!! Are they at least going to honor it under the 8/80 warranty? Did they give you a loaner?
Yeah they are giving me loaners but it’s not my truck. Bunch of BS is what it is they don’t care because they already got my money. Plenty of E-Torque at factory they are looking for new suckers buying a new truck.
 

Patman13

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I have a 2020 with 104k miles and my truck has been at Ram Dealership since Thanksgiving week waiting on the new MGU. I get weekly calls from Stallantis and every week it’s the same thing, “ Hi I’m calling you about your Case. We don’t have an update this week. I’m sorry.” Almost 3 months without my truck…
I have a 2020 also a eTorque went out 72000 miles been at the dealership for 6 months now
 

pgoodwin79

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I would invest in one of these.....not sure if it will void a warranty...if stealership sees it they might... so might have to uninstall if taking for maintanence or warranty work....plug and play no splicing

 

madtrucker2016

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Why do they not just bring back the simple old plan Hemi without the E Torque crap on top of the engine and get away from the stop start? When they added all this bullcrap, they threw out the baby with the bathwater. Trump has changed the EPA top to bottom, so all this stuff is not needed or wanted by customers.
 

madtrucker2016

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I would invest in one of these.....not sure if it will void a warranty...if stealership sees it they might... so might have to uninstall if taking for maintanence or warranty work....plug and play no splicing

I would say it would VOID Warranty big time, they look for this **** to void your electrical warranty on these trucks, it is a big thing with the dealer,fround apon by them. You do not want to be out there with no electrical warranty on a new truck, if you do install it, remove it on any trip to the dealer, take it out, not just disconnect it.
 

DanAR

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My 23 behaves much the same way. Normal 12 V battery resting voltage is usually around 12.5 to 12.7/8 volts so when yours was reading 12.5 V it was basically at rest, minimal discharge and no incoming charge. As long as it doesn’t dip lower and runs off/on at 14+/- V frequently it’s probably doing what its computer is telling it to do.

Your dealer either has a number of vehicles in for MGU replacement or they are showing some initiative in stocking up on some. Hopefully the latter.
 

mikeru

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I would say it would VOID Warranty big time, they look for this **** to void your electrical warranty on these trucks, it is a big thing with the dealer,fround apon by them. You do not want to be out there with no electrical warranty on a new truck, if you do install it, remove it on any trip to the dealer, take it out, not just disconnect it.
Of course, any aftermarket device could potentially void a warranty. But dealerships can't just void a warranty because they frown upon them. If I even suspected a dealership was out to get their customers I'd set a land speed record finding another dealership to work with.

I wouldn't bother removing it if I was taking the truck in for routine maintenance. If I had an issue with the truck, especially anything remotely electrical in nature, I'd remove it before taking it in. It's not something that's obvious because of where it's installed under the dash. I doubt they'd even notice it if they looked underneath the dash to plug into the OBD2 port. Even if they happen to notice it they can't just deny a claim or void a warranty. They have to prove that the device is what caused the issue because it was either installed incorrectly or it caused something on the truck to fail. But for anyone who is worried about it, it's simple to remove before taking it in if that makes you more comfortable.
 

TradesmanGuy

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Why do they not just bring back the simple old plan Hemi without the E Torque crap on top of the engine and get away from the stop start? When they added all this bullcrap, they threw out the baby with the bathwater. Trump has changed the EPA top to bottom, so all this stuff is not needed or wanted by customers.

They will, but it might take a few years. But by then the requirement might be back. The auto makers are being ****** around and quite possibly do nothing as it may seem safer.
 

madtrucker2016

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Of course, any aftermarket device could potentially void a warranty. But dealerships can't just void a warranty because they frown upon them. If I even suspected a dealership was out to get their customers I'd set a land speed record finding another dealership to work with.

I wouldn't bother removing it if I was taking the truck in for routine maintenance. If I had an issue with the truck, especially anything remotely electrical in nature, I'd remove it before taking it in. It's not something that's obvious because of where it's installed under the dash. I doubt they'd even notice it if they looked underneath the dash to plug into the OBD2 port. Even if they happen to notice it they can't just deny a claim or void a warranty. They have to prove that the device is what caused the issue because it was either installed incorrectly or it caused something on the truck to fail. But for anyone who is worried about it, it's simple to remove before taking it in if that makes you more comfortable.
So on your printout and the bill, it says that no warranty on this vehicle is voided. Now, how do you prove and fight it? The time and money it takes, is it really worth it? Sometimes it is funny when owners say, I'll take them to court and my lawyer will destroy them. I laugh at those posts; the whole idea is to be smarter than them. also a dealer can tell you not to come back to the dealership anymore, then what do you do, because it is a private business, and they can tell you never come here again. See where this all goes.
 
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markabby

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I am surprised that the dealer did not further investigate your eTorque system. When my truck is running I'm seeing 14.4V (reading in the cab, and measured at the battery terminals) telling me that all is working as expected. With yours at 12.9 to 13.1, and down to as low as 12.7V, you are barely replacing the energy you are consuming. I'd be back at the dealer demanding they find out what exactly is going on.
my son has a 2025, and he told me that auxiliary battery is dead and causing some issues. He said on facebook many are complaining they have replaced more than one battery already.

why are they failing so much?
 

Grams

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You had two rams one with eTorque, and you never came to any RAM forum til now? If you had, you would at least know about the issues with eTorque, a significant number of these fails renders the truck useless with no fix in sight, despite the majority who love it. Maybe a new battery fixes it, maybe not, but learn about your local lemon law process, usually 4 attempts to fix or 30 days in the shop, and if it is your e-torque you can bank it will be thirty days right out of the gate. Lemon law lawyers get a small % and the owner is made whole. Not much more to say, GL with it, don't take an ounce of cr@p from stellantis.
Yeah, Burla! It’s All the Owner’s fault for not gossiping here until now. :rolleyes:
 

TradesmanGuy

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my son has a 2025, and he told me that auxiliary battery is dead and causing some issues. He said on facebook many are complaining they have replaced more than one battery already.

why are they failing so much?

My guess. Cheap batteries. I've look closely at mine to attempt to determine if it is a flooded or an AGM battery, and there is no brand name sticker. Or if it is there it is so minor or small that I don't recognize it. Probably Acme brand, recommended by Willie Coyote.

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mikeru

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So on your printout and the bill, it says that no warranty on this vehicle is voided. Now, how do you prove and fight it? The time and money it takes, is it really worth it? Sometimes it is funny when owners say, I'll take them to court and my lawyer will destroy them. I laugh at those posts; the whole idea is to be smarter than them. also a dealer can tell you not to come back to the dealership anymore, then what do you do, because it is a private business, and they can tell you never come here again. See where this all goes.
No need for the hostility. We're all friends here.

Just like with a dealership that's out to get its customers (if that's even a thing), if a dealership is kicking out customers for standing their ground I want nothing to do with them anyway. There's no shortage of CDJR dealerships.
 
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