Another victim of BDS control arm ball joint failure

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MAJ_Charlie

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Unfortunately this happened to me Sunday. Approximately 2000 miles and zero offroad on my BDS control arms.

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State trooper told me there was at least 300 feet of skid mark about 2 feet away from the guard rail...yep...I was there for that.

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I sent all these photos to BDS. Their tech support tells me their control arms are not recommended for their 4" lift kits. Not the same thing the sales person told me when I was convinced to buy them. Bottom line I am paying out of pocket to replace the tire, cv axle, abs sensor, tie rod end, sway bar end link, and possibly a lower ball joint. Tech support was only willing to cover their parts so I'm being sent more crappy Moog "Problem Causer" ball joints.

I was told using the Fox 2.0 coilover shocks with the 4" lift and it's required spacers has not been tested by them so they wouldn't accept liability for their product failure. No Fine Print warranty my ass! He told me their 4" lift kit is based on using stock struts. I asked what's the difference since the fox shocks were set to factory height per the instructions and going back to factory struts I'd still have the same height issues and angles on the control arms. No response. The shop that did my install is just as shocked by BDS and their response. My shop recommended we raise the front an inch to decrease the angle of the control arms and go to 3 inch spacers in the rear to keep it level. After seeing how others of you out there have the 6" lift and suffered the same failure you'd think BDS would realize there's a serious problem with the ball joints they are using!

It's very aggravating that BDS won't step up for their product failure and how this could have been a far worse situation...potentially life ending! Of course my setup was going to work fine when I was convinced to make the purchase of their control arms, but now that something has seriously gone wrong they are back tracking with quickness. Say anything to make the sale...then find any reason not to honor up to collateral damage cause by a failure of their parts.

Shout out to the tow driver that got me from Gettysburg to Dillsburg where I was able to get the replacement ball joint and to the AAA tow driver that got me all the way back to WB. I was able to get the ball joint replaced Sunday night and had to order a new abs sensor from Amazon since it wasn't available locally at 1/8 the price. My shop got the new tire in this afternoon along with the replacement cv shaft so I'm setting up to bring it to them Thursday morning.

If anyone has recommendations of control arms that I can trust...please share. Worried about the passenger side ball joint just going "snap" on me at any time like this one did. No excuse for this failure with such low miles after a month.
 

DILLIGAF

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**** me that sucks.

Wonder if MOOG had a bad batch of ball joints
 
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MAJ_Charlie

MAJ_Charlie

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One would think someone would be making a phone call to them. Not the first time I've had an issue with a Moog ball joint, but this is the first time I've had one just snap off like this!
 

Salty Ram

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Unfortunately this happened to me Sunday. Approximately 2000 miles and zero offroad on my BDS control arms.

IMG_0799a.jpg

State trooper told me there was at least 300 feet of skid mark about 2 feet away from the guard rail...yep...I was there for that.

20210419_083025.jpg
20210419_083016.jpg
20210419_083009.jpg
20210418_212101.jpg
20210418_212021.jpg
20210418_212015.jpg
20210418_165759.jpg
20210418_165626.jpg
20210418_152146.jpg
20210418_152121.jpg

I sent all these photos to BDS. Their tech support tells me their control arms are not recommended for their 4" lift kits. Not the same thing the sales person told me when I was convinced to buy them. Bottom line I am paying out of pocket to replace the tire, cv axle, abs sensor, tie rod end, sway bar end link, and possibly a lower ball joint. Tech support was only willing to cover their parts so I'm being sent more crappy Moog "Problem Causer" ball joints.

I was told using the Fox 2.0 coilover shocks with the 4" lift and it's required spacers has not been tested by them so they wouldn't accept liability for their product failure. No Fine Print warranty my ass! He told me their 4" lift kit is based on using stock struts. I asked what's the difference since the fox shocks were set to factory height per the instructions and going back to factory struts I'd still have the same height issues and angles on the control arms. No response. The shop that did my install is just as shocked by BDS and their response. My shop recommended we raise the front an inch to decrease the angle of the control arms and go to 3 inch spacers in the rear to keep it level. After seeing how others of you out there have the 6" lift and suffered the same failure you'd think BDS would realize there's a serious problem with the ball joints they are using!

It's very aggravating that BDS won't step up for their product failure and how this could have been a far worse situation...potentially life ending! Of course my setup was going to work fine when I was convinced to make the purchase of their control arms, but now that something has seriously gone wrong they are back tracking with quickness. Say anything to make the sale...then find any reason not to honor up to collateral damage cause by a failure of their parts.

Shout out to the tow driver that got me from Gettysburg to Dillsburg where I was able to get the replacement ball joint and to the AAA tow driver that got me all the way back to WB. I was able to get the ball joint replaced Sunday night and had to order a new abs sensor from Amazon since it wasn't available locally at 1/8 the price. My shop got the new tire in this afternoon along with the replacement cv shaft so I'm setting up to bring it to them Thursday morning.

If anyone has recommendations of control arms that I can trust...please share. Worried about the passenger side ball joint just going "snap" on me at any time like this one did. No excuse for this failure with such low miles after a month.

Dayum! I bought the BDS UCA's because of their "no fine print" warranty thinking BDS would stick by their product. I think I have about 4K on mine now and have no idea how to check them for potential failure. Sure would be nice if BDS would do a recall??? What ball joint did you get to replace that one?
 
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MAJ_Charlie

MAJ_Charlie

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Dayum! I bought the BDS UCA's because of their "no fine print" warranty thinking BDS would stick by their product. I think I have about 4K on mine now and have no idea how to check them for potential failure. Sure would be nice if BDS would do a recall??? What ball joint did you get to replace that one?

I ended up getting the Moog K80628 from Advance Auto. The BDS tech support informed me today that ball joint was the correct one to get despite the instructions saying to replace with Moog 500-1134. Like I said...no fine print warranty...my ass!
 

Salty Ram

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I've been wondering about mine ever since I read the first artilce in this forum about the BDS ball joint failure and I haven't had it off-road yet. Had planned a trip last weekend but other plans took precedence. I have the 6" Coil-Over kit from BDS as well as they very specifically recommended getting the UCA's to go along with it. So, maybe I'll call them tomorrow and see if I have any options?? But I'm not going to hold my breath. Thank you for the post and I'm sorry this happend to you. I can't imagine what went through your mind when the damn wheel came loose!
 

crash68

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Sure would be nice if BDS would do a recall???
I wonder if anyone has reported any failures to the National Highway Traffic Safety Administration or similar?
 

ram1500rsm

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Op when did you get your lift installed ? Assuming this is a new install with the BDS UCAs? From the 5th gen forums the dudes posting the exact same failure got their lifts kits in Nov-Dec 2020. Few months later boom the BJs are snapping in the same damn place it's unreal.
BDS will send you a replacement BJ and that's it. Assuming you filled their warranty BS paperwork. Dudes with failures so far have been 6" kits with Fox 2.5 Coilovers so after shelling maybe $5-6k on parts and install they're getting a BJ under warranty. Trucks are sustaining a lot more damage than just a chitty BJ. They should know by now they have a huge problem in their hands and they don't seem to be doing much about it other than giving you guys chit with what you did wrong yada yada. Very chitty way to deal with customers who believe paying more for the brand will prevent them from having issues like this.

You're the latest case but with a 4" lift.
 
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crazykid1994

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Holy hell. Talk about BS. wow. Bds must be really going down if they don’t want to cover that. Especially given the circumstance. That’s a huge safety issue there. I’m glad you’re alright though. Could have been a lot worse.
 
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