Anyone have issues with a CPO RAM

[Colbytuff]

Bought my ram CPO and habe has nothing but problems. Check engine light. Shocks leaking. Cv boots leaking. Exhaust studs broken. Have owned truck for 4 weeks 3 of those weeks have been at dealer. Anyone else have a similar experience?

 

[waynestractor]

Bought my ram CPO and habe has nothing but problems. Check engine light. Shocks leaking. Cv boots leaking. Exhaust studs broken. Have owned truck for 4 weeks 3 of those weeks have been at dealer. Anyone else have a similar experience?

I don't personally put much stock in CPO as many dealers are less than honest when it comes to selling and disclosing any potential issues. It is just a buzz word to many car lots...of course there are exceptions.

 

[jasonw]

I don't personally put much stock in CPO as many dealers are less than honest when it comes to selling and disclosing any potential issues. It is just a buzz word to many car lots...of course there are exceptions.

+1. I've had a dealership here sell me a CPO (the wife's Grand Cherokee) and a few trouble free years later, realize they didn't actually CPO it (per Chrysler). My fault for not double checking them for false advertising.

Many dealerships throw the CPO label onto vehicles after doing the bare minimum (if that), just to try to drive the price up. Many claim that CPO means they can raise the price a bit.

Sorry to hear about all your troubles. Hope they get it figured out for you, all under warranty/CPO warranty.

 

[SYKRAMMAN]

Cpo is just a money grab scheme imo. Either know the vehicle you're buying or bring a reliable mechanic with you.

 

[JayLeonard]

+1. I've had a dealership here sell me a CPO (the wife's Grand Cherokee) and a few trouble free years later, realize they didn't actually CPO it (per Chrysler). My fault for not double checking them for false advertising.

Many dealerships throw the CPO label onto vehicles after doing the bare minimum (if that), just to try to drive the price up. Many claim that CPO means they can raise the price a bit.

So this begs the question: Just exactly what is CPO? I know what the letters stand for but CPO per Chrysler or not?
It was MY understanding that CPO was a pre-owned vehicle that the dealer checks out as being up to snuff, and that still has SOME period of the original warrantee left.

I just bought a 17 1500 as a CPO. I just had the start/stop thunk issue resolved after 3 trips back, but I don't think it has any other issues (that I know of).
I was not happy that although the dealership service department did its checks it was low on coolant and 3 of the tires were low. That just shows their service dept sucks at their jobs.

 

[KC Cryptkeeper]

So this begs the question: Just exactly what is CPO? I know what the letters stand for but CPO per Chrysler or not?
It was MY understanding that CPO was a pre-owned vehicle that the dealer checks out as being up to snuff, and that still has SOME period of the original warrantee left.

I just bought a 17 1500 as a CPO. I just had the start/stop thunk issue resolved after 3 trips back, but I don't think it has any other issues (that I know of).
I was not happy that although the dealership service department did its checks it was low on coolant and 3 of the tires were low. That just shows their service dept sucks at their jobs.

Certified pre-owned.

 

[Pull Ya]

In most cases and IMHO---Any trust you put in a dealership is misplaced!!!!!!!
Jay

 

[JayLeonard]

Certified pre-owned.

In most cases and IMHO---Any trust you put in a dealership is misplaced

Yes I know what the letters mean. That was not my question.

My question is what does certified pre-owned really mean?

I sort of agree with the trust issue. I've dealt with great dealerships and service departments.
For example we own a 2018 Honda Odyssey we bought new and they are better than fantastic so far. So was a VW dealer we bought from.

Dodge not so much so far. Chevy was worse.

 

[Pull Ya]

I've seen and been to some great dealerships also, but damn they're sure in the minority.
Jay

 

[Jberg]

My truck was purchased as a CPO.
While it generally seemed to have qualified, it had a bunch of little things that needed to be addressed.
The very short 3 month b to b coverage meant that I needed to list and address everything quickly.
Generally, everything was fixed or replaced under the 3 month b to b warranty. Some of it cost them quite a bit.
I agree, it's more of a money grab than anything else. There are some warranty extensions that come with the CPO designation.
It's hard to know whether you get your money's worth.

 

[RamCares]

Bought my ram CPO and habe has nothing but problems. Check engine light. Shocks leaking. Cv boots leaking. Exhaust studs broken. Have owned truck for 4 weeks 3 of those weeks have been at dealer. Anyone else have a similar experience?

Hi Colbytuff,

I sincerely regret to hear of the trouble that has been associated with your ownership experience. If you would be interested in an additional layer of support while working with your dealer for this, please feel free to send us a private message. We would be more than happy to help.

Mark
RamCares

 

[Davidloveshishemi]

I bought my 2019 Ram 1500 Hemi as a CPO. It has been flawless. The truck is different than any other Ram I have ever owned and its my first Hemi, so it has been more about me getting use to it than any issues the truck has. Like I said, flawless!

 

[madtrucker2016]

Car fax is a good start on a used Truck

 

[jasonw]

So this begs the question: Just exactly what is CPO? I know what the letters stand for but CPO per Chrysler or not?
It was MY understanding that CPO was a pre-owned vehicle that the dealer checks out as being up to snuff, and that still has SOME period of the original warrantee left.

If there are few enough miles, bar some weird incident or something that caused a warranty block, any used FCA vehicle can come with remaining factory warranty.

If a FCA vehicle is CPO, and it has less than 36k miles, you get the remaining basic warranty ("bumper to bumper") plus 3 months/3k miles maximum care. If it has more than 36k miles, you get the 3 months/3k miles from your purchase date. This doesn't mean a lot to me, but was a nice insurance policy for immediate issues I didn't notice on test drives.

What I primarily like about CPO vehicles is the 7 year/100k powertrain warranty. Before the 2016 MY, it would only be 5 year/100k on a new car, and 2016 or newer, 5 year/60k. Buying them used with CPO boosts it to 7 year/100k.

Source: http://www.certifiedpreowned.chrysler.com/warranty.html

Only FCA dealers can CPO a FCA vehicle. Very rarely, I've seen dealerships work together a bit; e.g. a Chevy dealer is selling a used Ram, and pays the local Ram dealer to CPO it for them.

I bought my 2013 from a local FCA dealer as a CPO, if memory serves. Didn't do me any good when a semi ran a red light and totaled it a few months later, but no way I could have seen that coming.
My current 2014 was bought at a Ford dealer, as they gave me a pretty good price. It was the only Ram on their used lot, and I'm pretty sure they didn't want it there anymore. So no CPO, but I've had no issues beyond ones I've caused myself.

 

[KC Cryptkeeper]

Yes I know what the letters mean. That was not my question.

My question is what does certified pre-owned really mean?

I sort of agree with the trust issue. I've dealt with great dealerships and service departments.
For example we own a 2018 Honda Odyssey we bought new and they are better than fantastic so far. So was a VW dealer we bought from.

Dodge not so much so far. Chevy was worse.

Then if you know the what the letter mean you should know that all it is is a 150-200 point bs checklist done by the lowest paid tech to see if the truck can pass the list. All made up to make you think that they really care about what they are selling you. Carfax and VIN report can give you more information on what is rally going on not because it is marked up 10% because it is a CPO.

 

[Donald Parker]

Mine was CPO, and the dealer did an exhaustive evaluation before "Certifying" the vehicle, even showed me the tech report outlining everything that was checked, and all fluids were replaced or filled. Also, the warranty is outstanding, even though I have had ZERO issues and love the vehicle

 

[Josh Zimmerman]

I think it is highly dependent on the dealer. I bought a CPO truck (2014 cummins with 24k miles)and was very happy with it, they certify things like brakes & tires > 50% useful life left, provide a warranty against lemons (6 month, 12k miles or something like that) - I had zero issues with my 2014 (bought in 2017) for the past 45k miles.

I did have a few things break recently (turbo actuator at 70k, guide pulley 72k), but that could happen to anyone - in browsing the forums, actuators do have a tendency to go bad. So for me, if it was Chrysler certified, not a bad deal. if it is "dealer" certified, probably a bit more sketchy.

 

[RBAT]

Here is the CPO checklist: http://www.certifiedpreowned.chrysler.com/125-pointinspection.html

Now let me tell you about my only CPO purchase, which was not a Ram but was a Chrysler vehicle. I had negotiated a cash purchase price on a two year old vehicle with 10k miles. During the process I asked directly whether the car was a CPO. The sales person said "all of our used vehicles undergo a 125 point inspection process before they are sold" or something to that effect. When I came back the next day to close the deal and pick up the car I asked to see the CPO paperwork. Then they told me that it was not actually CPO but had been thoroughly inspected. To shorten this story (I know, too late) I told them that it would be CPO or forget it. They took the car into the service department and started what ended up being about a four hour process. They had the car semi scattered in the bay and had a laptop, scanners, and whatever else hooked up checking things. I made several random trips back to the service department during that time and every time I walked through the tech appeared to be genuinely busy. In the end I got the CPO documentation

 

[Ashton]

Bought my ram CPO and habe has nothing but problems. Check engine light. Shocks leaking. Cv boots leaking. Exhaust studs broken. Have owned truck for 4 weeks 3 of those weeks have been at dealer. Anyone else have a similar experience?

How the hell can they even certify or prove its emission compliance with the check engine light on and the exhaust manifold studs busted/leaking? If they refuse to fix it or they do a shotty job, tell them to fix it properly or you'll report them to the state for fraudulent certifications/emissions compliance. just my 2 cents.. goodluck

 

[Haas]

My opinion, CPO or not CPO. If you're buying used, ask if you can have the vehicle inspected by your own trusted mechanic. If they don't let you do that, or arrange for them to do it, walk away from that vehicle, and find another one.