CarPlay not working

[richnieveslv]

Very annoying...sometimes it works and sometimes it doesn’t. Trying to avoid a dealership visit, so I’m waiting for apple to come out with their next update to iOS 12 before I bring it in.

 

[1stnewram]

My Carplay worked for 3 days and then it just stopped. I've tried different cables and 3 different phones with no luck. So I took my 2019 Limited to the dealership. They gave me a loaner (2018 Jeep Cherokee) and as soon as i plugged in my phone, Carplay worked just fine. After keeping my truck for a week they said they couldn't fix it and told me to wait for an update within next couple of months

 

[richnieveslv]

Worked great for the last couple of days and most of today until I got in my truck this evening and it didn’t work....

 

[dozer327]

Mine was working fine yesterday but today it’s not and I’m getting this error. It’s a brand new Apple usb-c

 

[richnieveslv]

Wow I haven’t seen that error yet. I’m really starting to believe the issue is software related. I notice if I plug my phone in within seconds of starting my truck my CarPlay works. If I wait too long it connects to the usb to charge but no CarPlay. I also notice that if the phone is connected to CarPlay and I unplug the phone, it’s not automatically connected to Bluetooth and I have to go into Bluetooth settings to connect and if I try reconnecting via usb it won’t connect back to CarPlay or even charge my phone.

 

[troutspinner]

Just a thought...don’t know if it will help but when you guys with connection issues connect, are you unsecuring your phone first? ie, fingerprint, face recognition or passcode.

iOS has gotten very finicky with security and even a cable change or USB1 vs USB2 could be recognized as a breach and could require re-establishing permission.

Once again, this is a just a thought but if it helps someone, it was worth being said.

 

[dozer327]

Wow I haven’t seen that error yet. I’m really starting to believe the issue is software related. I notice if I plug my phone in within seconds of starting my truck my CarPlay works. If I wait too long it connects to the usb to charge but no CarPlay. I also notice that if the phone is connected to CarPlay and I unplug the phone, it’s not automatically connected to Bluetooth and I have to go into Bluetooth settings to connect and if I try reconnecting via usb it won’t connect back to CarPlay or even charge my phone.

Mine does the same thing with CarPlay but not with the bluetooth.

 

[dozer327]

Just a thought...don’t know if it will help but when you guys with connection issues connect, are you unsecuring your phone first? ie, fingerprint, face recognition or passcode.

iOS has gotten very finicky with security and even a cable change or USB1 vs USB2 could be recognized as a breach and could require re-establishing permission.

Once again, this is a just a thought but if it helps someone, it was worth being said.

Yes, I do, but in the carplay settings I have it set so it doesnt need to be unlocked.

 

[richnieveslv]

I’ve tried with the phone unlocked and locked. I can get CarPlay to work more often than before but it’s still hit or miss a lot of times.

 

[richnieveslv]

I’ve sent a support request at the link below. Maybe if we get people to do the same they can address with a software update. IDK just a thought...

https://www.chrysler.com/webselfservice/chrysler/EmailPage.html

 

[dmalonecentral]

Is there anyone who has not received an OTA update yet? My 12 inch screen was swapped out and I have had it back from the dealer for over a month and I still have not received any update.

Also, would anyone who has received the update please post the Radio information so I can compare to mine and have a little more info if I need to reach out to Ram. You can get the info from the dealer menu by pressing and holding the two outside dock icons for about 10 seconds at the bottom of the screen.

Actually, I am curious why Tapatalk isn’t letting me insert pictures anymore. As soon as I figure that out I will post mine.

Edit: It was actually a bug in Tapatalk for the iPhone Xs Max. Had to download the beta. My pictures attached.






Sent from my iPhone using Tapatalk

 

[dozer327]

My just started working again this morning. So frustrating

 

[richnieveslv]

Does anyone know how to get all the firmware info on the Uconnect 8.4 model?

 

[dmalonecentral]

Does anyone know how to get all the firmware info on the Uconnect 8.4 model?

I was told Temp Up, Temp Down and the Rear (possibly front) defrost for 10 seconds but don’t have an 8.4 to try it.


Sent from my iPhone using Tapatalk

 

[richnieveslv]

So iOS 12.1 was just released, so I updated my phone at work before I got off. Got in my truck and plugged it in and bam CarPlay worked...I unplugged and plugged and CarPlay initiated every time. It may be early to be happy but so far so good.

 

[dmalonecentral]

Still looking for someone to post the versions they have if they’ve received the update if they don’t mind.


Sent from my iPhone using Tapatalk

 

[BlownOut1500]

CarPlay randomly stopped working for me as well. Worked for a month flawlessly, now nothing.

-Cord type makes no difference

-paired/unpaired/forget this device/etc makes no difference

-Locked/unlocked makes no difference.

-No iPhone is able to connect (wife’s, friends, etc.)

If anyone knows where this issue stands with FCA I’d be much obliged to know. Thanks in advance.

 

[richnieveslv]

Yeah update didnt fix the issue. Worked well for a couple of days now it’s back to randomly working.

 

[BlownOut1500]

CarPlay still not working... WTF.

 

[troutspinner]

CarPlay still not working... WTF.

Have you tried pulling your battery cable to fully reset the system. Sucks you’d have to do that but it could get you back in order. ??