PNW-Ram
Member
- Joined
- Jan 6, 2018
- Posts
- 91
- Reaction score
- 52
- Location
- SouthWestern Oregon
- Ram Year
- 2017
- Engine
- CTD 6.7
I bought a new '17 3500 4x4 in late '17.
So far I've had three recalls, has the dealer replace the failed stereo, had a key fail (electronics) and now there's a failed wheel speed sensor so I have no ABS, traction control or cruise control.
In all the service it's gone through, the dealership was a pain. They always took half a day (to diagnose and replace a failed key!) or more, but never offered anything other than "sit in the waiting room while we work". No loaner car, no ride to work, nothing. I never bothered to have them replace the key, because waiting a half day for them to decide what the problem is, and if it was covered by warranty wasn't worth the hassle and cost. My truck is now out of warranty and the service to diagnose and fix the wheel speed sensor is $160 to start, and "we'll see where it goes". Of course they need the truck for an entire day.
Can't say that I'm happy with a crap warranty and the lack of service from my local dealer. There's absolutely no reason for a modern, well made vehicle to have three recalls and three failures in 3 1/2 years.
Edit: forgot that I also had a failed alternator replaced under warranty
So far I've had three recalls, has the dealer replace the failed stereo, had a key fail (electronics) and now there's a failed wheel speed sensor so I have no ABS, traction control or cruise control.
In all the service it's gone through, the dealership was a pain. They always took half a day (to diagnose and replace a failed key!) or more, but never offered anything other than "sit in the waiting room while we work". No loaner car, no ride to work, nothing. I never bothered to have them replace the key, because waiting a half day for them to decide what the problem is, and if it was covered by warranty wasn't worth the hassle and cost. My truck is now out of warranty and the service to diagnose and fix the wheel speed sensor is $160 to start, and "we'll see where it goes". Of course they need the truck for an entire day.
Can't say that I'm happy with a crap warranty and the lack of service from my local dealer. There's absolutely no reason for a modern, well made vehicle to have three recalls and three failures in 3 1/2 years.
Edit: forgot that I also had a failed alternator replaced under warranty
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