pjram
Member
So I went to the dealer today to get an oil change and tire rotation. Most of the time I do it myself except wanting a tire rotation made me not want to do it. I always use Mobil 1 synthetic so I wanted whatever synthetic they are using. When I asked the service advisor to put in synthetic he said they couldn’t do it. My next question was oh you don’t stock it? He said yes we have it but your vehicle calls for semi synthetic. I said I’d prefer full synthetic please. He said sorry liability laws won’t allow it. I’m staring at this kid a third my age in total disbelief what I’m hearing. I said liable for putting a better quality oil In it? He stood fast and said he couldn’t do it. At this point I lost total confidence in any knowledge or honesty this place had so I just asked for it back and did it at home later on. This was in troy, mi. I told the kid I’m sure you believe what you’re saying but someone is filling your head with nonsense.