POS electronic tailgate

[Southern Ram]

I have to push forward on my 2019 tailgate to get it to release. Push forward then hit the release under the handle.

I do the same thing and it works.

 

[Regcabguy]

Since when were owners incapable of pulling the latch and lowering the tailgate manually?
I have a lever actuated transfercase too. I'm 72.

 

[mikeru]

Since when were owners incapable of pulling the latch and lowering the tailgate manually?
I have a lever actuated transfercase too. I'm 72.

I don't know, since about 2019 for Ram owners? It's not something I even use, but my truck has both the in-cab release and the fob release button. Seems a little excessive, but lots of people like having that feature. My first truck had wing windows, rubber floor coverings, and manual window cranks. It was 2wd so no lever actuated transfer case. But if it would have been 4wd it would have had that along with manual hubs.

For good or bad, pick-ups became much more than utility vehicles a long time ago. In my case, I'm very happy. I use mine not only as a pick-up, but it's also my luxury car. Best of both worlds for my purposes.

 

[Jim Elliott]

A couple of years ago my tailgate locked me out. I have a tonneau over it so I was pissed. I just unlocked it with the key that is hidden in the fob. First time I had ever used the key. Now the tailgate is always unlocked. I can here the lock mechanism when I lock or unlock the cab, but it no longer functions. Now it is like a traditional trucktailgate.

 

[Tbone tommy]

If it's clicking but not unlocking or closing all the way, put some wd40 on the lock springs. Fixed my issue. Was a different tailgate.but acted the same when I used my fob.
Good luck

 

[mikeru]

A couple of years ago my tailgate locked me out. I have a tonneau over it so I was pissed. I just unlocked it with the key that is hidden in the fob. First time I had ever used the key. Now the tailgate is always unlocked. I can here the lock mechanism when I lock or unlock the cab, but it no longer functions. Now it is like a traditional trucktailgate.

That would be more of an issue on a 5th gen. If you disconnect the connector, you lose the ability to open the tailgate. Since there is no key lock there's no way to open the tailgate that way.

 

[tnbroker1]

Write to Chrysler corporate. Explain nicely the issues you have had and are having with the gate lock and dealer. Then nicely ask them “Is this the experience I should expect when I buy a Ram or other Chrysler product?”. Then sign it saying nothing more. Supply them with copies of the shop ticket as exhibits to support your letter.

Doing this got me a new crate diesel in my 2006 Jeep at 98,000 miles and 6 years of age. I paid a deductible of $500 and drove it another 50,000 trouble free miles before trading it in.

 

[Dusty]

I have to push forward on my 2019 tailgate to get it to release. Push forward then hit the release under the handle.

I had a similar issue with my '19. I found the latch adjustment was not the same on both sides. After adjusting, mine has worked flawlessly since.

Regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 065202 miles.

 

[Dusty]

There are little disc's inside the FOB that make the connection when you push the button. They can come loose and slide out of place, and when that happens, it only takes a very light touch to unlock the doors. My Fob on my 2011 Sport became very sensitive like that. I opened it up and reglued the disc's and solved the problem. Amazon and eBay both have sellers for the FOBs if you decide to replace yours and it doesn't cost you an arm and a leg like at the dealer. If you go that route, take both of them apart and put you board in the new one so you don't have to re-program the FOB.

The FOBs don't like pocket fuzz, either.

Regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 065202 miles.

 

[Dusty]

Since when were owners incapable of pulling the latch and lowering the tailgate manually?
I have a lever actuated transfercase too. I'm 72.

Another poster explained this. On most trim models when you depress the handle to release the tailgate you are actuating an electrical switch in the handle. The switch sends electrical power to the solenoid operated latches. There is no direct mechanical linkage. So whether you're using the FOB, the button inside the cab, or using the exterior handle on the tailgate, if a latch solenoid is inoperative or out of adjustment, the tailgate will not open correctly.

Regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 065202 miles.

 

[BobWh]

I'm interested because I have been experiencing the same problem. 2019 and no other means of opening except for the latch on the tail gate. I have always gotten it open to this point, but I worry when the day will come that I can't get in. My tail gate seems to be in alignment, I do have a tonneau cover and it always ' clicks' when I press the release. Just plain old repeated attempts has gotten me in every time so far. Doesn't happen all the the time, but often enough. Looking forward to hear of a fix or work around.

 

[Timsdually]

I'm interested because I have been experiencing the same problem. 2019 and no other means of opening except for the latch on the tail gate. I have always gotten it open to this point, but I worry when the day will come that I can't get in. My tail gate seems to be in alignment, I do have a tonneau cover and it always ' clicks' when I press the release. Just plain old repeated attempts has gotten me in every time so far. Doesn't happen all the the time, but often enough. Looking forward to hear of a fix or work around.

Exactly what mine was doing.
Dealer did a flash and all is well now.

 

[RamCares]

I’m sick of my POS tailgate never opening when I need it to. Does anyone know if the classic style tailgate will fit on my 2019 1500 none classic truck? The dealer “replaced” the button, “greased” the mechanisms and it still is a pile of dog s***…so, again. Has anyone put the classic tailgate on their truck to eliminate the electronic button? I asked my dealer about it and they just play dumb like it’s not their problem that it takes me 20 min to get into my truck bed when I use the tailgate daily. I told them today I may just take the tailgate off and leave it off and they just laugh like I’m joking!

Greetings,
Sorry to hear you are experiencing this, we certainly understand why this would be concerning. If you end up addressing this with your local dealer again, please let us know via PM. We'd be more than happy to provide you with an additional layer of assistance for that process.

Rob
Ram Cares

 

[RamCares]

I would argue that it’s still under warranty. You reported the problem while it was under warranty. They haven’t fixed it. Still warrantied.

@RamCares does the OP have a case to keep the tailgate work under warranty?

Thank you for the tag! We can not discuss other customers information.

Rob
Ram cares

 

[Bildze0319]

I’m sick of my POS tailgate never opening when I need it to. Does anyone know if the classic style tailgate will fit on my 2019 1500 none classic truck? The dealer “replaced” the button, “greased” the mechanisms and it still is a pile of dog s***…so, again. Has anyone put the classic tailgate on their truck to eliminate the electronic button? I asked my dealer about it and they just play dumb like it’s not their problem that it takes me 20 min to get into my truck bed when I use the tailgate daily. I told them today I may just take the tailgate off and leave it off and they just laugh like I’m joking!

So is the classic a 4 gen?

 

[mikeru]

So is the classic a 4 gen?

Yes, the classic is a 4th gen.

 

[runamuck]

mine opens fine. I have the dampened tailgate. the problem I am starting to have is tailgate ajar warning on the dash has come on a few times lately and each time when I checked the tailgate it seemed to be shut tight. reopening and shutting cleared the light but I am thinking the latch is going bad or needs adjustment.

 

[LouM]

When mine started doing that, I noticed that I could move it a bit pushing and pulling on the tailgate,
I adjusted the studs it latches to all good now.
I did notice that the hard plastic sleeve on the stud has a groove worn in it

 

[Mando Mark]

I thought I'd replied to or posted on this. I drove from snowy Michigan to Georgia (through snow and ice) with y 2019 Ram Classic Bighorn (which I bought new) and when I unlocked my doors/tailgate when I got to my destination to get some heavy tools out (generator, air compressor - things you can't lift over the tailgate, plus I have a cap on the box) I couldn't get the tailgate to unlock. I have the rubber bed mat and one on the tailgate as well, so I had to remove all the screws on the tailgate to get to access panel. After opening it up, I manually got the mechanism to release and lowered the tailgate. I found the little cam mechanism tied to the lock/unlock actuator was gummed up and saturated it with WD40. Seems to work fine now.

 

[dodgedaddie]

Is there any adjustments for the latches?​

Mine doesn't work correctly some times. I have to bang it hard to make release