Elkman
Senior Member
Quite simple - if you want the most reliable truck get a Toyota Tundra. Toyota has not changed the basics on this truck since it was introduced in 2007. If you want something with better fuel economy and not bad in terms of reliability buy a Chevy Silverado 1500. If you want the truck with the worst reliability then buy a Ford. Ram falls in between the Ford and the Chevy trucks in terms of reliability and manufacturer and dealer support.
I want as much range as possible on a tank of gas for traveling out in the boondocks. Chevy trucks only come with a 26 gallon fuel tank which took them off my list. Toyota Tundras provide the lowest miles per gallon but have a very large fuel tank (also available as an option on Ram and Ford trucks). Problem with the Ram pickups is that to get the larger tank I need to special order the truck. Dealers in my area are getting even Rebels with the small gas tank - go figure.
There are various customer complaint websites for vehicles and with the Ram it was not unusual to find something like this:
“My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter.”
What bothers me when reading something like this is that not only is the dealer not responding, which is to be expected, but Ram itself is not responding either so one cannot shop dealers to find one that is half-way decent with respect to customer service.
All the bells and whistles become unimportant if I am stuck out in the boonies or have my truck sitting for weeks at the dealers or I have to go in to have the same problem fixed multiple times or I do not trust the truck for a long trip.
I want as much range as possible on a tank of gas for traveling out in the boondocks. Chevy trucks only come with a 26 gallon fuel tank which took them off my list. Toyota Tundras provide the lowest miles per gallon but have a very large fuel tank (also available as an option on Ram and Ford trucks). Problem with the Ram pickups is that to get the larger tank I need to special order the truck. Dealers in my area are getting even Rebels with the small gas tank - go figure.
There are various customer complaint websites for vehicles and with the Ram it was not unusual to find something like this:
“My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter.”
What bothers me when reading something like this is that not only is the dealer not responding, which is to be expected, but Ram itself is not responding either so one cannot shop dealers to find one that is half-way decent with respect to customer service.
All the bells and whistles become unimportant if I am stuck out in the boonies or have my truck sitting for weeks at the dealers or I have to go in to have the same problem fixed multiple times or I do not trust the truck for a long trip.