2013 Ram squeaking

[Ledawg]

A little over a year ago I purchased a 13 Dodge Ram 1500. Love the truck. When I test drove the truck everything felt great. The truck didn't have a set of step bars on it so the dealership put a stock set of step bars on truck. After doing that on my drive home I noticed that the front end was squeaking. I thought it was the step bars. Well I took the truck back and they said it wasn't the bars and sprayed a few suspension parts with a lube that quieted it down. Truck didn't really make a lot of noise again until it got cold. I took back again the last Dec. They put some new sway bar bushings and that helped. Now the truck sounds like it did before I took it in. Squeaking so bad that I cant stand to drive it. I keep telling them they need to change the ball joints. They ignore me every time I mention it. It has to go back in this next Monday. I guess my question is has anyone experienced this issue and what was the fix for this problem? I have a 1 year warrantee on the truck which has run out now. But since this is a reoccurring situation I'm hoping they will fix it. Its getting frustrating not being able to get this fixed. Any ideas?

 

[RamCares]

A little over a year ago I purchased a 13 Dodge Ram 1500. Love the truck. When I test drove the truck everything felt great. The truck didn't have a set of step bars on it so the dealership put a stock set of step bars on truck. After doing that on my drive home I noticed that the front end was squeaking. I thought it was the step bars. Well I took the truck back and they said it wasn't the bars and sprayed a few suspension parts with a lube that quieted it down. Truck didn't really make a lot of noise again until it got cold. I took back again the last Dec. They put some new sway bar bushings and that helped. Now the truck sounds like it did before I took it in. Squeaking so bad that I cant stand to drive it. I keep telling them they need to change the ball joints. They ignore me every time I mention it. It has to go back in this next Monday. I guess my question is has anyone experienced this issue and what was the fix for this problem? I have a 1 year warrantee on the truck which has run out now. But since this is a reoccurring situation I'm hoping they will fix it. Its getting frustrating not being able to get this fixed. Any ideas?

Hi Ledawg,
We recognize that you are just reaching out to other forum members for feedback on your concerns. However, we understand how multiple trips to the dealer could be frustrating, and would like to offer our assistance while you are there. Please send us a private message with your VIN, phone number, current mileage and servicing dealer so we can get started.
Julie
Ram Social Care Specialist

 

[Ledawg]

PM sent Julie