Anyone know what this means?

[KevinB1974]

12" U-Connect randomly has this stuck at the bottom of the screen. I've seen it 3 separate time and all 3 times the Sirius would drop out. Usually after parking it and letting it sit it goes away but I don't know if this was something to be concerned about or not?

 

[Ricks Ram]

12" U-Connect randomly has this stuck at the bottom of the screen. I've seen it 3 separate time and all 3 times the Sirius would drop out. Usually after parking it and letting it sit it goes away but I don't know if this was something to be concerned about or not?View attachment 231264View attachment 231264

Sorry read your message wrong the first time. Many people have had similar issues with the 12" screen and the Sirius XM not loading properly and several other issues with the screen freezing on the 2019 and 2020 trucks. As of now they don't seem to have a fix for it. There are tons of posts on the forum about it.

Sent from my SM-G981U1 using Tapatalk

 

[RamCares]

12" U-Connect randomly has this stuck at the bottom of the screen. I've seen it 3 separate time and all 3 times the Sirius would drop out. Usually after parking it and letting it sit it goes away but I don't know if this was something to be concerned about or not?View attachment 231264View attachment 231264

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.


Alison
RamCares

 

[KevinB1974]

Sorry read your message wrong the first time. Many people have had similar issues with the 12" screen and the Sirius XM not loading properly and several other issues with the screen freezing on the 2019 and 2020 trucks. As of now they don't seem to have a fix for it. There are tons of posts on the forum about it.

Sent from my SM-G981U1 using Tapatalk

Yeah, I've seen the multitude of posts concerning Sirius and the 12", but I've not seen anyone with my specific pop up.jar message before. Just wondering if anyone had the issue and if they fixed it somehow.

 

[KevinB1974]

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.


Alison
RamCares

Will do. I've heard nothing but horror stories from the dealer I bought it at so if I do seek further help with the issue I'll be sure to let you and FCA know if I have any issues getting it fixed.

 

[Timsdually]

Sync.
Are your temps on dual temp control "synch"ed?
Or, something to do with multiple phones and blue tooth.

My guess. That is what "synch" means on my 8.4

 

[RamCares]

Will do. I've heard nothing but horror stories from the dealer I bought it at so if I do seek further help with the issue I'll be sure to let you and FCA know if I have any issues getting it fixed.

Okay! Please keep me updated.

Alison
RamCares

 

[stimpy433]

Sync.
Are your temps on dual temp control "synch"ed?
Or, something to do with multiple phones and blue tooth.

My guess. That is what "synch" means on my 8.4

I don't think he is talking about the "synch" button... I think he's talking about the "Installing Popup Messages" file that's below it. I'd guess Russian hacking....

 

[CheechDogg.0n37s]

12" U-Connect randomly has this stuck at the bottom of the screen. I've seen it 3 separate time and all 3 times the Sirius would drop out. Usually after parking it and letting it sit it goes away but I don't know if this was something to be concerned about or not?View attachment 231264View attachment 231264

Check this out.... found it over at the 5th Gen Forums ...

"
Earlier today I received a text on CarPlay that I suspect tried to install something onto Uconnect. I’ve recently seen an uptick in spam texts (thanks 2020) and without thinking clicked on an incoming text on my CarPlay (2021 Laramie 12” system). Shortly after I saw a pop up on my Uconnect screen, “Installing PopupMessages_es_MX_161400.jar”. After seeing the same message after multiple restarts I called Uconnect support to troubleshoot the issue. It seems that within the body of the text message was a link that I can only surmise CarPlay automatically triggered which then tried to download malware. Tech support had me do a soft reset of the system and after a couple of restarts the message disappeared.
Crazy stuff, especially considering the link wasn’t physically pressed on the phone. Be careful! "

 

[KevinB1974]

Thank you all for the replies. I believe, this might be tied to the weather alerts for the Sirius Travel link now that I think about it. Usually when I've seen this I've had some sort of weather event in my area that would cause the travel link to try and alert me. About the only thing I can come up with because under normal weather conditions, I never see it.