Dealership Tech drilled through cylinder head when removing exhaust stud

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Dinky

Senior Member
Supporting Member
Joined
Feb 2, 2019
Posts
2,206
Reaction score
2,481
Location
Oregon
Ram Year
2022
Engine
6.7
I wouldn't sweat it. Every new generation smacks on the previous gen. It's just the way it is.. I grew up in the 70's, started playing counsel games in the 90's, PC games in early 2000's, and I just picked up The Division 2 on PC last week.. Somehow I own a garage full of tools and I know how to use them too.. LOL

i dont think its smack this time around lol. i am sure this guy is one of the exceptions being a airplane mechanic. I used to be a foreman at a sheetmetal company for 10years. this new generation is HORRIBLE! lol. You cant teach them anything because they already know or they keep eating the pages out of the book you are teaching from. Then the want to be paid the same as you and only have 6 months experience.
 

6speed4.7

Senior Member
Joined
Apr 21, 2015
Posts
215
Reaction score
107
Location
Winnipeg
Ram Year
2019
Engine
Hemi 5.7
Did ARH LT’s about a month ago
I had two sheared off studs, an end one on each head
Looked at buying a right angle drill and a expensive extractor to try to drill them out
Saw a post of someone drilling and hitting the water jacket, scared me enough to
call a favour in- buddy came over with his MIG welder- done!
I don’t think it even took 1/2hr.

To the OP, sorry that this has gone sideways on you, however I’m glad you posted your experience- it sure helps the rest of us to weigh methods/risks when dealing with problem
Hopefully the dealership will make it right for you
 

MoparBrent

Senior Member
Joined
Mar 12, 2018
Posts
391
Reaction score
550
Location
Ontario
Ram Year
2016
Engine
Hemi 5.7
your generation ****** that up for you lmao. you will always fight being listed as one of them lol. Ive had to deal with that for awhile because of your generation it does get old. there is always people that will not fall into their category but when 90% of your generation lives at home with no job and wants free **** and cant tie their shoes. that will follow you for a long time lol.

Oh I know lol. And then those same people that are older than me and think I’m useless to society are stunned when I offer to help them with problems on their cars after I get off work lol. I was raised properly and never forced into doing anything. If I knew the OP i would have offered to extract the studs for him. I just get a self satisfaction out of helping out on vehicles just as much as fixing an airplane
 

John Jensen

Senior Member
Joined
Mar 27, 2016
Posts
1,517
Reaction score
1,656
Location
San Diego County
Ram Year
2016
Engine
Ecodiesel
This is an interesting thread as it goes from an engine head problem to the effects of different generations. I basically agree with the fact that we have generations of game players that have no desire for work and want everything our generation worked hard for and they want it right now (and free is always on their mind). Many of them get educated and land high paying jobs where they can afford to have someone else do their manual work or repairing, for that I applaud them but also feel sorry for their lack of practical abilities or appreciation/satisfaction of manual labor.

All that said, I am thankful for them as IMHO without them there would be no one to pilot the very successful military and law enforcement drones. Their gaming skills prepared them for such a task. My generation has a hard time with a computer or a smartphone and totally incapable of being an expert game player or drone pilot. That's just one example. As we enter the age of robots, computer run cars and trucks, etc., the "game players" are the ones who will make the future successful.
 

Burla

Senior Member
Military
Joined
Apr 28, 2012
Posts
23,298
Reaction score
45,056
Ram Year
2010 Hemi Reg Cab 4x4
Engine
Hemi
I have a different take on this generation, the Federal Department of edu has brainwashed everyone of them to be an activist, instead of being capable individuals. The liberal policies of cities have absolutey destroyed any chance of this generation ever owning any property on their own like we all did. Hell, they can't even pay property tax. I recently helped, or should I say tried to help, one of my wife's employees. He saved 120k plus back money he wanted to keep secret. He wanted to move out of his dad's home and wanted to buy a starter condo in the 300's which they currently have here. School bonds, hoa and property tax would be about the same as the mortgage. So going to the preffered lender and giving her everything I just said, all of the facts, this kid had decent credit (short though he s young) and a co signer and with 120k down, the lender who only gets paid when she sells these homes says he will need to be making 85k to 90k to qualify for the loan with the exact criteria giving to her. He makes about 50k. Wanna hear a bigger joke, the rents here start at 2400 a month for a one bedroom. So then I went to the apartment complex, they said what he had in savings doesn't count, his income has to be 70% over the cost to rent an apartment, and he needs to earn 15 grand a year more to quality for a one bedroom apartment, especially because of his short credit history. When giving all of the information, the apartment complex said we can fudge a little, but sorry it isn't even close. They would consider him for a year lease if he paid for the year upfront.

Now, this individual who is rare, most kids haven't earned 120k plus dollars, could have rented that apartment, but said **** you I will stay at home (for now). But imagine all of the other sorry kids out there in their twenties and even thirties that have zero chnace to ever own a home and ever even pay rent in their home towns. The America Dream has been destroyed in less then 20 years, more like 15 years. In the year 2000 realestate was very reasonable compared to what we have now. Competition for every single residence, every single apartment, regardless what they charge or what they require. I think we should cut the milinials a break, they have much more and deeper problems then we ever did. If I was in their shoes, I don't know what type of person I'd be. I feel extremely lucky to have lived the life I've lived compared to what these young people today face. Good luck collecting that social security when these are the people who are supposedly gonna pay for it. Better off cashing out and downsizing before you get to the point you can't.
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,783
Reaction score
1,517
Location
Michigan
Ram Year
n/a
Engine
n/a
So on Monday I dropped my 2014 Ram 1500 off at the dealership for some warranty work. My truck had developed the Hemi tick which would happen on a cold start for the first 20 seconds of idling, it would promptly go away after a very short amount of time. On Tuesday at Noon I gave the service rep a call to get an update, turns out their were a few broken studs on the exhaust manifolds which needed to be replaced and while we were on the phone he was told that the repair was going to be a more extensive repair then first thought because the technician while trying to remove the broken exhaust stud on the right side drilled through the cylinder head. Now today on Thursday I am being told that the new replacement head won't be delivered to the dealer for another three weeks, and there's a potential situation that they may choose to use used parts on my truck for the repair. I have a rental car which is being paid for by the warranty work so I have transportation, but this all just seems really odd. Have any of you experienced anything like this and is there anything that I should be on the lookout for?

Hi Ron Hyatt,
We're sorry to hear about the troubles you are having with your truck. If you would like to send us a private message, I'll be happy to look into this for you to see if there's anything we can do on our end to get those parts over to your dealer sooner.
Lydia
Ram Social Care Specialist
 
OP
OP
R

Ron Hyatt

Junior Member
Joined
Mar 14, 2019
Posts
13
Reaction score
18
Location
New Jersey
Ram Year
2014
Engine
Hemi
**** happens, they’re fixing it. Back when this hole issue first started happening we had one of our guys do the same thing, drilled to far and hit a water jacket. Put a new head on it.

I’m honestly surprised they even bothered with trying to drill it out. We just weld a nut onto the broken stud. Never had an issue since we started doing that. There’s just to much room for error trying to drill out a broken stud.

Yea Tach Tech I have replaced many broken exhaust studs on my diesel, I would weld a washer and nut on them and back them out after cooling. I never had an issue were It created a problem. I visited the dealer yesterday to get a few things out of my truck, I found my hardtop bedcover wide open with my rechargeable drills and saws soaked from the rains we just had and they just half heartedly threw the front inner fenders in the back bed, and when I went into the cab I found greasy engine parts sitting on my beautiful leather seats. Which by the way I have weather tech mats that they could have put things on that I wouldn't have ever batted an eye at but no these idiots put their **** right on my seats.

Greasy parts on seats .jpg
 

Tach_tech

Senior Member
Joined
Jun 1, 2014
Posts
3,307
Reaction score
3,556
Ram Year
2017
Engine
5.7L HEMI
Disrespectful is what that is. Any time I’ve had to push a vehicle out of the shop that’s half torn apart. I’ve always put fender mats or shop blankets down to protect the seats or floor from the parts.
 
OP
OP
R

Ron Hyatt

Junior Member
Joined
Mar 14, 2019
Posts
13
Reaction score
18
Location
New Jersey
Ram Year
2014
Engine
Hemi
Disrespectful is what that is. Any time I’ve had to push a vehicle out of the shop that’s half torn apart. I’ve always put fender mats or shop blankets down to protect the seats or floor from the parts.

I agree, and the Service advisors acted like they really couldn't be bothered
 
OP
OP
R

Ron Hyatt

Junior Member
Joined
Mar 14, 2019
Posts
13
Reaction score
18
Location
New Jersey
Ram Year
2014
Engine
Hemi
This is an interesting thread as it goes from an engine head problem to the effects of different generations. I basically agree with the fact that we have generations of game players that have no desire for work and want everything our generation worked hard for and they want it right now (and free is always on their mind). Many of them get educated and land high paying jobs where they can afford to have someone else do their manual work or repairing, for that I applaud them but also feel sorry for their lack of practical abilities or appreciation/satisfaction of manual labor.

All that said, I am thankful for them as IMHO without them there would be no one to pilot the very successful military and law enforcement drones. Their gaming skills prepared them for such a task. My generation has a hard time with a computer or a smartphone and totally incapable of being an expert game player or drone pilot. That's just one example. As we enter the age of robots, computer run cars and trucks, etc., the "game players" are the ones who will make the future successful.

Poster from San Diego, I have lost all hope for the once great state of California.
 
OP
OP
R

Ron Hyatt

Junior Member
Joined
Mar 14, 2019
Posts
13
Reaction score
18
Location
New Jersey
Ram Year
2014
Engine
Hemi
Something has to give, if the bolts break first then the manifolds warp.

If you put in stronger bolts, my guess is eventually they would start pulling out of the heads, which is a whole different animal to fix.

Under warranty maybe the owner doesnt care, but even with MaxCare Lifetime I would much prefer them replacing things like studs and manifolds than cylinder heads.

Just so you know I baby this truck, and go well beyond what most people consider reasonable to keep her in really nice shape. this is what I found when I went to the dealership Friday to get a few things from the truck Hardtop open and swaying in the breeze my tools in the back soaked from the rains we had for the last three days and greasy engine parts on my leather seats.

Greasy parts on seats .jpg

How I found my truck .jpg
 
OP
OP
R

Ron Hyatt

Junior Member
Joined
Mar 14, 2019
Posts
13
Reaction score
18
Location
New Jersey
Ram Year
2014
Engine
Hemi
Hi Ron Hyatt,
We're sorry to hear about the troubles you are having with your truck. If you would like to send us a private message, I'll be happy to look into this for you to see if there's anything we can do on our end to get those parts over to your dealer sooner.
Lydia
Ram Social Care Specialist

How I found my truck .jpg

Greasy parts on seats .jpg
 

chrisbh17

Senior Member
Joined
Oct 12, 2017
Posts
6,691
Reaction score
7,475
Ram Year
2017
Engine
Hemi 5.7
Just so you know I baby this truck, and go well beyond what most people consider reasonable to keep her in really nice shape. this is what I found when I went to the dealership Friday to get a few things from the truck Hardtop open and swaying in the breeze my tools in the back soaked from the rains we had for the last three days and greasy engine parts on my leather seats.

View attachment 160058

View attachment 160059
Yeah I just read that update this morning.

I would be ripping everyone involved a new one. Then I would be going after them for new tools and an interior detail job from the detailer of your choosing.

And dealers wonder why so many people don't trust them.

Sent from my Nexus 6P using Tapatalk
 

Dinky

Senior Member
Supporting Member
Joined
Feb 2, 2019
Posts
2,206
Reaction score
2,481
Location
Oregon
Ram Year
2022
Engine
6.7
Yea Tach Tech I have replaced many broken exhaust studs on my diesel, I would weld a washer and nut on them and back them out after cooling. I never had an issue were It created a problem. I visited the dealer yesterday to get a few things out of my truck, I found my hardtop bedcover wide open with my rechargeable drills and saws soaked from the rains we just had and they just half heartedly threw the front inner fenders in the back bed, and when I went into the cab I found greasy engine parts sitting on my beautiful leather seats. Which by the way I have weather tech mats that they could have put things on that I wouldn't have ever batted an eye at but no these idiots put their **** right on my seats.

View attachment 160057


Oh I would lose my ****! I would find what tech it was and go tip over his tool box and kick the **** across the parking lot.
 

Dinky

Senior Member
Supporting Member
Joined
Feb 2, 2019
Posts
2,206
Reaction score
2,481
Location
Oregon
Ram Year
2022
Engine
6.7
I have a different take on this generation, the Federal Department of edu has brainwashed everyone of them to be an activist, instead of being capable individuals. The liberal policies of cities have absolutey destroyed any chance of this generation ever owning any property on their own like we all did. Hell, they can't even pay property tax. I recently helped, or should I say tried to help, one of my wife's employees. He saved 120k plus back money he wanted to keep secret. He wanted to move out of his dad's home and wanted to buy a starter condo in the 300's which they currently have here. School bonds, hoa and property tax would be about the same as the mortgage. So going to the preffered lender and giving her everything I just said, all of the facts, this kid had decent credit (short though he s young) and a co signer and with 120k down, the lender who only gets paid when she sells these homes says he will need to be making 85k to 90k to qualify for the loan with the exact criteria giving to her. He makes about 50k. Wanna hear a bigger joke, the rents here start at 2400 a month for a one bedroom. So then I went to the apartment complex, they said what he had in savings doesn't count, his income has to be 70% over the cost to rent an apartment, and he needs to earn 15 grand a year more to quality for a one bedroom apartment, especially because of his short credit history. When giving all of the information, the apartment complex said we can fudge a little, but sorry it isn't even close. They would consider him for a year lease if he paid for the year upfront.

Now, this individual who is rare, most kids haven't earned 120k plus dollars, could have rented that apartment, but said **** you I will stay at home (for now). But imagine all of the other sorry kids out there in their twenties and even thirties that have zero chnace to ever own a home and ever even pay rent in their home towns. The America Dream has been destroyed in less then 20 years, more like 15 years. In the year 2000 realestate was very reasonable compared to what we have now. Competition for every single residence, every single apartment, regardless what they charge or what they require. I think we should cut the milinials a break, they have much more and deeper problems then we ever did. If I was in their shoes, I don't know what type of person I'd be. I feel extremely lucky to have lived the life I've lived compared to what these young people today face. Good luck collecting that social security when these are the people who are supposedly gonna pay for it. Better off cashing out and downsizing before you get to the point you can't.


Dude shut your mouth lol. I moved out when I was 18. No college education went to the highest paying job. Which happened to be construction started out $10 hr back then no exp. Now I can find the same job $20hr and $22hr if you have your drivers license! I worked my ass off to get to where I am at now this new generation is scared to get their hands dirty. Oh you have a 4 year degree in liberal arts or philosophy lmao waste of money. It's not different back then then it is now cost of living went up same with wages you just have to actually work to survive. Every construction company has a now hiring sign up because they cant find worker that have a drivers license and can show up every day of the week. I am 33 now and bought my house 3 years ago In one of the high sides of the market. The young people these days just dont understand you might have to get sweaty and bleed before you can relax. Its life nothing is easy
 

Burla

Senior Member
Military
Joined
Apr 28, 2012
Posts
23,298
Reaction score
45,056
Ram Year
2010 Hemi Reg Cab 4x4
Engine
Hemi
Perhaps you just didn't actually read what I wrote, the fella I tried to helped gets his hands dirty everyday, and makes well over what you say 22 bucks an hour, and has 120k saved up, and doesn't even quality to rent an apartment. Now, you live in a depressed backwrds simple place like Oregon, everything is good. But, the masses don't live there, you should shut your mouth dummy because if you keep telling people how fkin easy it is there all of CA might just move there. Then the same thing will happen there as here. I'll post what you said on craigslist, how easy it is there. What town are you in? Let's get a million people moving there, so you can learn about suplly and demand housing, LOL :)
 

Dinky

Senior Member
Supporting Member
Joined
Feb 2, 2019
Posts
2,206
Reaction score
2,481
Location
Oregon
Ram Year
2022
Engine
6.7
Perhaps you just didn't actually read what I wrote, the fella I tried to helped gets his hands dirty everyday, and makes well over what you say 22 bucks an hour, and has 120k saved up, and doesn't even quality to rent an apartment. Now, you live in a depressed backwrds simple place like Oregon, everything is good. But, the masses don't live there, you should shut your mouth dummy because if you keep telling people how fkin easy it is there all of CA might just move there. Then the same thing will happen there as here. I'll post what you said on craigslist, how easy it is there. What town are you in? Let's get a million people moving there, so you can learn about suplly and demand housing, LOL :)


I live close to Portland we actually have tons of people moving here each day driving our cost up. Min wage to be 15hr by 2021 we have Plenty or people moving from California that are ruining our state. Also it doesn't matter what you have saved up if you dont have a decent job to pay the rest of cost you wont get a loan lmao. We ade not a depressed state we actually have one of the highest cost of living... just because California liberals ****** your state up it's your own dam fault. **** normally flows down hill but California is full of it and now its backing up to Oregon.
 
Last edited:

Burla

Senior Member
Military
Joined
Apr 28, 2012
Posts
23,298
Reaction score
45,056
Ram Year
2010 Hemi Reg Cab 4x4
Engine
Hemi
Sure am sorry, trust me on that. The worst thing that can happen is people bringing their politics with them despite the very fact that it has failed misrably here. Wanna succeed here, be a lawyer or doctor or a bum. All 3 thrive here, the rest of the new generation suffer. I have around 20 nieces or nephews, likely none of them will be able to buy a home locally. Whereas the generation before every single one of us bought homes, **** I bought 5 in my life almost as easy as going out to dinner as far as effort goes. Those days are over.
 

Burla

Senior Member
Military
Joined
Apr 28, 2012
Posts
23,298
Reaction score
45,056
Ram Year
2010 Hemi Reg Cab 4x4
Engine
Hemi
Bottom line, I have not given up on millinials, they are good kids facing enormous challenges. Maybe less challenges in Oregon then here, which is actually a family talking point at our family bbq. All of us talk about cashing out and moving to bend as a family, lol. **** happens, everyone makes mistakes, the OP suffered an honest mistake, it was the dealerships fault for not having a better procedure for a common issue.
 
Top