I Hate Uconnect!!!

[Kapt]

I bought my truck and had a year free trial period of Uconnect. It rarely (if ever) worked correctly. 99% of the time when I tried to send a voice text I got a message "Data connection unavailable." I asked my dealership about it, no ideas. Never heard of that problem, must be my phone. Maybe, except the same phone worked perfectly with Uconnect on my Challenger...... I asked about it here, more than once. No one had any suggestions that worked, and no one had ever had the problem. So my trial period ended. Uconnect sent me all kinds of "Come back to us" messages. I ignored them. Why on earth would I pay for something that doesn't work? Can't use the text feature, and my truck doesn't have remote start. So a few months go by and I get a new phone and provider. I figure why not check and see if the phone was the problem. I called Uconnect, told them what had happened, and what I had done. I asked if they could turn it on for a few days, week at most. They said all they could do was check my account and see if there was any kind of free promotions for the account. If there wasn't I was going to have to purchase the service for a year, but could cancel any time I wanted. I thanked them for nothing and hung up. What fantastic customer service

 

[ivey_usmc]

Yea mine was pretty unreliable too. I would call their customer service and the fix every time was to delete the app and reload it to my phone. Uconnect service is the biggest waste of money.

 

[Dodge City Dude]

I don't know if I am in the minority, but I love Uconnect. Voice texting is my favorite since I will not touch my cell phone while driving. I can text and call without taking my eyes off the road.

 

[Kapt]

I don't know if I am in the minority, but I love Uconnect. Voice texting is my favorite since I will not touch my cell phone while driving. I can text and call without taking my eyes off the road.

Same here. Too bad it never worked correctly

 

[Razzman]

Mine works pretty much as described, only issue I have is doing VR navigation it’s kind of a pain in the ass.

 

[Ricks Ram]

I must be in the minority as well. My voice commands work great. I rarely have an issue when entering addresses or voice texting. It's ten times better than my wife's Camaro.

Sent from my SCH-I545 using Tapatalk

 

[Kapt]

Voice commands aren't an issue for me. Pretty much everything else was though

 

[BadHabit2Break]

i really enjoyed the siri text option on my iphone to uconnect. I have now moved to a Note 8 and cant seem to get it to work....sigh

 

[rotwiler]

I have a special order truck and was ordered without u-connect. I don't have buttons on mirror, but do have a 8.4 radio and alpine upgrade which I upgraded to a 8.4AN out of a 2015. I never have had a uconnect subscription and I can't get it, but text messaging etc still works fine and vr.

 

[Kapt]

How do you have a paid feature like text messaging without uconnect?

 

[ms8091]

Without Uconnect, you can hit the VR button (at least in an iPhone) and activate Siri for voice texting. You don’t need Uconnect for that. Just press and hold for a couple seconds.


Sent from my iPhone using Tapatalk

 

[Craaag]

On my 2012 Uconnect Bluetooth works sporadically most of the time, songs skip constantly for lack of a better term. Then every once in a while it works perfectly? What's strange is it just started doing this a few months ago and was fine before.

Sent from my SM-G920W8 using Tapatalk

 

[quietpeen]

while i had the free year of unconnect access it worked great with an adroid phone, but never worked even a 1/4 percent right with an iphone.

If the service wasn't so expensive I would pay for it again. The voice text is the biggest thing, but remote start with my phone and send and go for the navigation were nice features also.

for a while I had the "no data" message pop up also and after a call to uconnect they had me do a reset of the radio and stayed on the phone with me to make sure that worked which it did. I would think a no data connection is an issue on the radio side, not your phone.

 

[Kapt]

I have reset the radio several times. Never made a difference

 

[rotwiler]

If I get a text, radio will read it out loud to me, then gives me option to reply with vr using voice commands and pre selected messages. Worked on my 8.4a stock radio and works on my new 8.4AN out of a 2015 ram I replaced my 8.4A with. Not sure if the paid feature is something different since I have never seen or used it.

 

[quietpeen]

If I get a text, radio will read it out loud to me, then gives me option to reply with vr using voice commands and pre selected messages. Worked on my 8.4a stock radio and works on my new 8.4AN out of a 2015 ram I replaced my 8.4A with. Not sure if the paid feature is something different since I have never seen or used it.

without the paid subscription you can't speak any text you want, you can only speak to tell it to use one of the pre selected messages.

 

[Kapt]

without the paid subscription you can't speak any text you want, you can only speak to tell it to use one of the pre selected messages.

Right. And that has always worked perfectly. It is the voice to text that rarely worked

 

[quietpeen]

Right. And that has always worked perfectly. It is the voice to text that rarely worked

man that sucks that it never worked properly and you had a 1 year free service that was useless

 

[Kapt]

Completely useless. Then when I ask them for a trial period to see if it will work now, they expect me to pay for it. Not paying for something that doesn't work

 

[quietpeen]

I dont blame you. I know you can purchase it monthly but even that is more than you should have to pay since the system never worked right in the first place