Poor Bluetooth connection?

[Brian666]

Hi everyone! I have a 2018 1500 big horn, and when I listen to spotify through a Bluetooth connection from a glalxy s7 the truck shows a strong signal connection (4 to 5 bars) it sounds like a badly damaged CD. It cuts in and out, and has a lot of static. My commuter car and my wifes car its fine, aswell as all my wireless headphones and Bluetooth speakers in my house. Anyone have any ideas on how to fix this, its just really anoying.

Thanks, Brian.

 

[mihokz]

Interference?

 

[Brian666]

From what though? The truck and phone both have a great signal.

 

[RamCares]

Hi everyone! I have a 2018 1500 big horn, and when I listen to spotify through a Bluetooth connection from a glalxy s7 the truck shows a strong signal connection (4 to 5 bars) it sounds like a badly damaged CD. It cuts in and out, and has a lot of static. My commuter car and my wifes car its fine, aswell as all my wireless headphones and Bluetooth speakers in my house. Anyone have any ideas on how to fix this, its just really anoying.

Thanks, Brian.

Are you thinking you'd like to get this looked at by the dealer, Brian? Let me know if you do as I'd be glad to help with the servicing process.

Jasmine
Ram Social Care Specialist

 

[JohnCh]

I’m having this issue as well in a 2017 Laramie.

 

[Brian666]

When I take it to the dealer, I'll let you know what they say.

 

[JohnCh]

When I take it to the dealer, I'll let you know what they say.

Brian, I downloaded the latest software update from the Uconnect webpage yesterday and updated mine. I’m not sure if that fixed it or if the fact that the system resets during the update fixed it, but it seems to be working fine now.

 

[Brian666]

Cool, I'll try that. Thanks.

 

[Brian666]

Just checked, and my uconnect software is up to date.

 

[JohnCh]

Just checked, and my uconnect software is up to date.

If you do a search for Bluetooth, I think I saw an old post where someone gave details on doing a full reboot. That might help.