- Joined
- May 5, 2019
- Posts
- 123
- Reaction score
- 46
- Location
- Lynnwood, Washington
- Ram Year
- 2017 2500
- Engine
- Cummings 6.7
Is this only for the RA3/4 Radios, or for the UAQ radios also?
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Is this only for the RA3/4 Radios, or for the UAQ radios also?
I have NO problem with the update, I have a problem with how they rolled it out. They send me an email every month showing data they read from my truck ( without my permission) but they can't send an email telling me to check that I have the correct revision in my radio. Instead the nav ***** the bed without warning. After I found out about it on this forum I updated it and all is fine. So if you're fine with the " let it break and they'll have to figure it out " method, fine that's your option but I would like a warning that if it didn't update then get the file and update it manually.Don't know what your problem is but you need to chill out. BTW I believe this latest update, which is needed to be done, does NOT cost you a thing!. It is corrective s/w. Now if you want or think you need the fancier updated s/w then yep you will a price for that privilege. And gee you know what we went for years not needing an V ort GPS so think you will survive without it if that becomes the case. Enjoy.
@RamCares
I just had an issue with my 2017 Ram Bighorn where the GPS mysteriously stopped giving directions. I found that it wasn't picking up satellites all of a sudden. I looked around this forum & found that there is an update that will disable the GPS after November 3 if not updated, which I apparently didn't receive. See below as per "TSB 08-89-19 FOTA RAx v18.45.01.pdf"
DISCUSSION:
Vehicles sold in the U.S. can receive software updates “overtheair”.
Updates to software will occur
in a phased rollout.
The software is updated through the built-in cellular modem in the radio.
Customers will see a notification on their radio screen when new software is available for their radio
(Fig. 1) . The owner will have the option to update the radio or schedule the update for later. There
is not an option to decline the update indefinitely, the update must be performed.
NOTE: If the update is not performed the following will occur.
On November 3rd, 2019, all vehicles GPS functionalities (i.e. location, turnbyturn,
date, time) will
be inaccurate.
• Certain connected services applications will lose functionality that depend on accurate GPS.
There will be no error message displayed to the customer.
• Vehicle location on GPS navigation screen will no longer follow the streets on the map.
• Connected services that utilize GPS time will no longer function.
NOTE: This is an information only Service Bulletin to inform the dealer how the FOTA update
is performed. This document does not contain a LOP for reimbursement.
My Ram lives in the driveway & has received past updates automatically when parked there before. To have an update like this is complete Bull S***. It could leave someone stranded as far as navigation without warning when we are depending on FCA's WAY overpriced Nav system to guide us ($500 + $150 updates, which gives the lesson: Don't pay FCA, buy a Garman Dashtop system for WAY LESS than FCA charges & avoid this!!)!!!! As stated above on Nov 3rd GPS will lose guidance. Well here I am on November 21, 2019, and please correct me if I'm wrong but Nov 21 comes after Nov 03 doesn't it??? excuse my sarcasm as I was left without the use of NAV due to this BS. Luckily I have access to this forum & found out about this update, 18.45.01 to the Uconnect system on My '17 Ram. FCA needs to fix this process of updating. I have no faith in "Big Brother" controlling the fate of MY Ram at their whim without my permission. A letter in the mail PRIOR to this miraculous update deadline of theirs would be appreciated so I could either download this in time or schedule an appointment at my dealer PRIOR to being stranded.
FYI, My NAV worked perfectly many times in the last few weeks including yesterday, November 20, 2019 until total failure today, November 21, 2019. Way after the November 3, 2019 deadline when the automatic update should have happened.
You would think the dealer could do that, but I have logged about 5 hours in the waiting room over two visits and they were unable to do so!
Is there a way to initiate an ota update? Mine has never updated nor have I received any notifications that it needed to be (other than some of the problems others have discussed in this thread).
Thx.
You can blame Sprint wireless service for the problems, that company is the worst on the planet. Uconnect made a huge mistake by hooking up with this lame cell company. Maybe the should go with Verizon or ATT but its too late.FWIW, if you think your case is bad, there are plenty of VINs that are showing "up to date" on the website, yet they not only dont have 18.45.01, they might not even have any form of 17.x. And to add salt to the wound, UConnect took down all other versions of the s/w to download, so they cant even get up to 17.x without a wing and a prayer. Or the potential of being forced to go to a dealer, who will (ruthlessly, if you ask me) threaten to charge them for the update if they are out of warranty.
Ive said it before and I will say it again - the OTA process is not working and has never really worked IMHO. Ditch it completely, post the software for download on an FCA server and let people install it. If people dont feel comfortable installing it, dealers should do it for free. They dont need to babysit it, really, they just need to start the process and walk away. There should be no reason to charge a customer at all, much less "flat 1 hour of labor" for sticking a USB stick in a port.
Go here & enter your VIN to see if you have the latestIs there a way to initiate an ota update? Mine has never updated nor have I received any notifications that it needed to be (other than some of the problems others have discussed in this thread).
Thx.
Don't do it. Enjoy your working unit. Do not fall for the con and the resulting mess.Is there a way to initiate an ota update? Mine has never updated nor have I received any notifications that it needed to be (other than some of the problems others have discussed in this thread).
Thx.
I really don't want to, but I'm starting to get issues that bug me. Radio shuts off immediately after engine shutoff (regardless of settings) and clock was messed up for a while. I'm on a 16.X.X software version and I've heard of issues going from 16 to 18. Really, I just want my radio to stay on when I shut off engine.Don't do it. Enjoy your working unit. Do not fall for the con and the resulting mess.
2013 2500 6.7 cummins crew cab. white and stock as can be
using Tapatalk
I really don't want to, but I'm starting to get issues that bug me. Radio shuts off immediately after engine shutoff (regardless of settings) and clock was messed up for a while. I'm on a 16.X.X software version and I've heard of issues going from 16 to 18. Really, I just want my radio to stay on when I shut off engine.