Okay, so... not Ram related, but OIL related for sure. Coworker. '16 Lariat ecoboost. (I know. First mistake, whatever) Bought it brand new Oct '16. He's had it serviced on sched, at the dealer he bought it from, since new. These motors are known for cam phasers going bad before 100k. He's just 3k and 4 months !!! out of factory/dealership warranty. About a week ago, he had the oil changed (whatever ferd dealership synthetic is... prob redline lol) and he heard an unfamiliar tick/knock while pulling out of his garage to go to work. It was gone before he put it in Drive and forgot about it (for that day). Next day, same thing. Third day, the paranoia set in. We've chatted about oils previously and he nervously tells me the whole story. I tell him he needs to get it in to that dealer and don't let them ******** their way out of it.
They keep the truck for THREE days. They finally come back and say it's definitely NOT cam phasers but it's in the bottom end. They proceed to quote him $10,600 to "fix it". He's like "WHOA, WTF!! ... This is the 3rd truck Ive bought new here and have had it serviced here religiously since new!" What do you think their reaction was? ... ... ... "Do you have any UOAs??" I tell him he needs to contact ferd's customer arbitration line to get corporate involved. He does so. They ALSO ASKED FOR UOAs!! This is unbelievable to me and shows that they have ZERO confidence in their own 'recommended maintenance schedule' and/or products used. This was yesterday. He still owes just shy of $30k on this POS Lariat.
BLUF- UOAs are no longer just for the super ****-retentive car guy niche. I don't know how this will shake out in the end, but it's certainly interesting and telling of the modern auto industry. As for me, I'm just going to stick with my old LS's. When they break, I'll just rebuild them for $700 and a couple nights in the garage with a few 12-packs and a buddy or two. What a shame. My hunch is, he'll go a couple towns over and trade this thing off. I don't blame him one bit. Be very careful buying even a used one-owner late model truck!!