All these stupid multiple gear transmissions suck for towing. The higher gears should be locked out automatically in T\H.
I hate towing with my '16 2500 6.4 with 3.73s. Constantly downshifting any time I hit the gas. It should have had 4.10s but the sales rep buys a bunch for stock and orders them that way, despite buying them specifically for plowers and landscapers. He told me right off the bat to manually shift it into 4th gear when towing. It is much better, but still the wrong gear ratio.
6th is locked out in T/H I believe. All a matter of perspective. My truck is a 17 identical to yours and is the best towing truck I've ever owned. Personally I think tow/haul works great and holds gears exactly as long as I'd want it to, up shifting and down shifting. Yes 4.10s should have been the standard gear in these trucks and 4.30s optional.
But all in all I think it tows very well for a gas powered truck. I've been towing Rvs and trailers now for going on 30 years and comparing my ram to other trucks I had (2015 Chevy Silverado, 2000 Ford expedition Eddie bauer, 1999 Ford f250 super duty, 1997 dodge ram 2500, 1989 Chevy Silverado, 1988 Ford f150 (and on).
Could it be better, sure....but compared to all the other trucks I've owned, This 2017 ram is the best. Tons of power, more than I need that's for sure....just my .02.