mtofell
Senior Member
- Joined
- Mar 18, 2014
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- 2,654
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- Ram Year
- 2014
- Engine
- Hemi 6.4
If their insurance pays out to fix it, it is going to show up on the carfax I am guessing. So diminished value settlement as well?
Sucks that happened to your brand new truck! Who backs up in a drive thru??
Carfax generally only works off of DMV records. At least that's the root of their whole, "Trillion Dollar Guarantee." The fine print says if they miss a "discoverable" event they'll pay up. They define "discoverable" as public record which pretty much means DMV.
I'm not sure how other states work but here in Oregon you only need to report if it's more than a couple thousand dollars of damage so OP's situation wouldn't qualify. Some insurance companies may also report but I don't believe there is a requirement.
About 10 years ago my (at the time) business partner got drunk and drove his new-ish truck into a tree. Single vehicle accident. Somehow drove it home and called the insurance company the next day. Had it towed in and repaired to the tune of $15,000. Not a whiff of the event on Carfax.... kind of made me lose faith in the whole thing. Farmer's was our insurance at the time and they said it's not, "their policy" to report to DMV or Carfax.
I think Carfax and similar outfits have some value to learn about a used vehicle but I would NEVER use it as assurance that the vehicle has never had things happen.