Reverse camera stuck

[TJames]

so I’m having a unique issue that has now presented itself twice. Once last week and once just today. I will back out of a parking spot or wherever and as normal my reverse cam activates. Twice now it has failed to deactivate as I shifted into drive. It stayed on the reverse screen the entire duration of my drive and I was unable to revert back to my normal screen (pushing the “X” button or the screen off button did nothing. When it happened today I even pulled over and shut the truck off and opened the door to try and reset it and it would not revert. When I started my truck back up it went right back to the reverse cam. Also when I shut off the truck the screen would turn blue and basically stay that way. It would only correct itself after I exited the vehicle and I’m assuming walked far enough away for a long enough time so that my key wasn’t near the vehicle. Has anyone else experienced this? It seems to be intermittent and I didn’t see this issue pop up when I performed a quick search of the forum.

I have a 2018 sport with the 8.4 Uconnect

 

[TJames]

Well looks like I'm the only unlucky person with this issue.....

 

[corneileous]

Uh.... lol. That’s a new one on me. Your truck’s an 18 so I’m assuming you’re well within your warranty so I’d be making a trip back to your dealer.

Let us know what it is when you find out as that’s awful interesting.


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[TJames]

Uh.... lol. That’s a new one on me. Your truck’s an 18 so I’m assuming you’re well within your warranty so I’d be making a trip back to your dealer.

Let us know what it is when you find out as that’s awful interesting.


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that's the plan, like most of us I just hate working with the dealer and avoid it when I can. with this I don't think its avoidable. I took videos of the camera issues so that I have proof. Ill be sure to update after I get it worked out.

 

[corneileous]

that's the plan, like most of us I just hate working with the dealer and avoid it when I can. with this I don't think its avoidable. I took videos of the camera issues so that I have proof. Ill be sure to update after I get it worked out.

Oh I do too but unfortunately there’s just certain things that only the dealer can address. Besides, your truck’s still under warranty so unless there’s a possibility that you coulda done something- not saying you did or could have, just speaking from their end, it won’t cost you anything.


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[TJames]

Oh I do too but unfortunately there’s just certain things that only the dealer can address. Besides, your truck’s still under warranty so unless there’s a possibility that you coulda done something- not saying you did or could have, just speaking from their end, it won’t cost you anything.


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No you are absolutely right it is definitely something that should be covered under warranty. I haven't changed anything with the audio in my truck.

 

[RamCares]

so I’m having a unique issue that has now presented itself twice. Once last week and once just today. I will back out of a parking spot or wherever and as normal my reverse cam activates. Twice now it has failed to deactivate as I shifted into drive. It stayed on the reverse screen the entire duration of my drive and I was unable to revert back to my normal screen (pushing the “X” button or the screen off button did nothing. When it happened today I even pulled over and shut the truck off and opened the door to try and reset it and it would not revert. When I started my truck back up it went right back to the reverse cam. Also when I shut off the truck the screen would turn blue and basically stay that way. It would only correct itself after I exited the vehicle and I’m assuming walked far enough away for a long enough time so that my key wasn’t near the vehicle. Has anyone else experienced this? It seems to be intermittent and I didn’t see this issue pop up when I performed a quick search of the forum.

I have a 2018 sport with the 8.4 Uconnect

that's the plan, like most of us I just hate working with the dealer and avoid it when I can. with this I don't think its avoidable. I took videos of the camera issues so that I have proof. Ill be sure to update after I get it worked out.

Hi TJames,
I understand how this would be pretty frustrating. Send us a private message once you have an appointment set up so we can assist you in having this concern address by your dealer.
Lydia
Ram Social Care Specialist

 

[Ryan Jarrett]

so I’m having a unique issue that has now presented itself twice. Once last week and once just today. I will back out of a parking spot or wherever and as normal my reverse cam activates. Twice now it has failed to deactivate as I shifted into drive. It stayed on the reverse screen the entire duration of my drive and I was unable to revert back to my normal screen (pushing the “X” button or the screen off button did nothing. When it happened today I even pulled over and shut the truck off and opened the door to try and reset it and it would not revert. When I started my truck back up it went right back to the reverse cam. Also when I shut off the truck the screen would turn blue and basically stay that way. It would only correct itself after I exited the vehicle and I’m assuming walked far enough away for a long enough time so that my key wasn’t near the vehicle. Has anyone else experienced this? It seems to be intermittent and I didn’t see this issue pop up when I performed a quick search of the forum.

I have a 2018 sport with the 8.4 Uconnect

 

[Ryan Jarrett]

I'm experiencing the same problem. Just had a camera installed at the dealership cause I wanted it done right. LOL. Worked for a couple weeks. Then one day it came on and won't go off. Screen turns blue after you get over 10 mph. Radio doesn't work.

 

[nhjames]

This same thing just happened on my 2019 classic. What was the fix?