Sinistre1
Senior Member
Turns out my left right adjustment is broken from the factory they just jammed it up against the house to stop it from flopping around that’s why I got the lense burn that they are refusing to warranty.
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Wait!!!.. Hold up!!! They are refusing to warranty anything related to this travesty of a roll out!??? You've got to be F'ing kidding!!??!?? What are they saying it is the Suns fault.. an errant magnifying lense carrying boy scout?... or have you mistreated lights that you could only have had for nearly a month... at most?
Yeah, that five year warranty is looking pretty suspect right about now... If you guys "got what you paid for.".. it must have been the difference between a street walker and a class A call person... cause you are getting a world class screwing... royally! Following this thread is getting to be downright difficult because I just can't understand the level of complacency.. how so many are so accepting of the treatment they are getting with regards to a $1300 headlight!!! Seriously fellas... AM I missing something? I get that things happen but so many things are happening regarding these and their rear end siblings (tail lights) that it is hard to watch.. and please don't tell me I don't have to watch.. of course I do... like watching a train wreck in slo-mo... You don't really wanna, but you have to. This, plus what "appears" to be happening with the shipping labels... shameful. That they aren't bending over backwards to make ALL the obvious faults right is beyond me. Clearly, the customers don't matter (enough). Short of having a video showing someone setting their lenses on fire, internal damage should be a give me on these things. It's not like they have a stellar track record. Not much of a stretch to think this is a warranty issue and good will would dictate that they eat the cost. Luckily i'm not the CEO there... some people would be having their a$$e$ handed to them. I don't even own these and i'm mad for the stuff that has been going on consistently. It's like watching an entire season made up of ONLY the final episode of Lost.
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