INFO - 2013-2018 8.4A /AN FW Notes (RA3/VP3-NA & RA4/VP4-NA & UAx)

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Mpgrimm2

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.... The truck currently has version 13.51.11 I see the newest version out is 17. I went to the u connect website and put my vin # in and it's saying that my software is up to date. I spoke to a jeepcares person on a different fourm and this is what they told me.

"Software updates are not universal, and therefore not all 2014s will have the same software level. It can vary depending on your specific vehicle. As previously stated, your Ram is currently up to date".

Here's the info on the truck

VIN #

43,000 miles on the truck

2014 with a build date of 3/14

8.4 screen with navigation

current firmware version 13.51.11

Truck was built in the US and sold in Canada. Came back into the US and resold here. I attached pictures of the radio part # and software# I looked at page 1 of this thread and it looks like the part number of the radio doesn't match any listed. Am I out of luck? Do you have a version that will work with my radio? Please help!!

Please edit out your vin from your post.

Ramcares / Jeepcares is somewhat accurate....
- the sw updates are specific to the model year of the truck, and model/country of the radio (PN of the radio tied to the vin).

> RA3 VP3-NA (8.4 no nav, USA)
> RA4 VP4-NA (8.4 Nav, USA)

> RA3 VP3-CA (8.4 no nav, Canada)
> RA4 VP4-CA (8.4 Nav, Canada)

- Once someone uses the VIN to download an update, that vin is removed from the system and FCA assumes the vehicle is up to date.... Not always correct & a poor practice imo (corrupt downloads, etc could affect this & require a another D/L).

- 17.43.x is the latest for all 13-17 8.4 radios but as you guessed I don't have it for a Canadian RA4 VP4-CA.


Q: does your truck have a sharkfin or flat puck antenna on the roof?


You have a few options for your RA4 VP4-CA radio (68224537Ax):
- Call the uconnect update support site and ask them to reset your vin so you can get the update downloaded... Tell them it's your truck and someone must have used the vin but didn't actually update the radio.

- locate a 2014 Canadian vin from a Bighorn trim or higher (Laramie most likely) that came with the 8.4 RA4 VP4-CA radio and use it to download an update... If someone else hasn't already

- Go to the dealer and have them do it. If they are a good one with knowledgeable tech, they can get the file. You can even give them a USB drive to put it on. Show them the 2014 tsb if needed as it may help.

- leave it as is.

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jdip

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@Mpgrimm2 for the first post just wanted to share my info on my VP4 CA that I just pulled from my truck .


Part 68224537AC
Very odd that I also have a sticker on the side of the unit that shows 68224537AD
To my knowledge this is factory and was never swapped out.
My VP4 CA has nav and HD radio capabilities. Here are some photos for the database before I prepare to send it off

15431920499023860625051053453340.jpg

15431921251081031311386203323176.jpg

15431921514255875230667802433230.jpg
 
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Mpgrimm2

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@Mpgrimm2 for the first post just wanted to share my info on my VP4 CA that I just pulled from my truck .


Part 68224537AC
Very odd that I also have a sticker on the side of the unit that shows 68224537AD
To my knowledge this is factory and was never swapped out.
My VP4 CA has nav and HD radio capabilities. Here are some photos for the database before I prepare to send it off

View attachment 147441

View attachment 147442

View attachment 147443
What year is your factory radio/truck?

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Excel22

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Please edit out your vin from your post.

Ramcares / Jeepcares is somewhat accurate....
- the sw updates are specific to the model year of the truck, and model/country of the radio (PN of the radio tied to the vin).

> RA3 VP3-NA (8.4 no nav, USA)
> RA4 VP4-NA (8.4 Nav, USA)

> RA3 VP3-CA (8.4 no nav, Canada)
> RA4 VP4-CA (8.4 Nav, Canada)

- Once someone uses the VIN to download an update, that vin is removed from the system and FCA assumes the vehicle is up to date.... Not always correct & a poor practice imo (corrupt downloads, etc could affect this & require a another D/L).

- 17.43.x is the latest for all 13-17 8.4 radios but as you guessed I don't have it for a Canadian RA4 VP4-CA.


Q: does your truck have a sharkfin or flat puck antenna on the roof?


You have a few options for your RA4 VP4-CA radio (68224537Ax):
- Call the uconnect update support site and ask them to reset your vin so you can get the update downloaded... Tell them it's your truck and someone must have used the vin but didn't actually update the radio.

- locate a 2014 Canadian vin from a Bighorn trim or higher (Laramie most likely) that came with the 8.4 RA4 VP4-CA radio and use it to download an update... If someone else hasn't already

- Go to the dealer and have them do it. If they are a good one with knowledgeable tech, they can get the file. You can even give them a USB drive to put it on. Show them the 2014 tsb if needed as it may help.

- leave it as is.

M² Mods.


My truck has the flat puck antenna on the roof. I called uconnect and they told me they can't reset my VIN. So that leaves me with trying to find a dealer that has the correct firmware. Can you point me to the TSB your were talking about for the 2014's.

Maybe someone from canada will see this post and just might have the file they can share but that's probably wishful thinking. Thanks for the help though appreciate it.
 
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Mpgrimm2

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My truck has the flat puck antenna on the roof. I called uconnect and they told me they can't reset my VIN. So that leaves me with trying to find a dealer that has the correct firmware. Can you point me to the TSB your were talking about for the 2014's.

Maybe someone from canada will see this post and just might have the file they can share but that's probably wishful thinking. Thanks for the help though appreciate it.

TSB 08-068-18 My13_My14 17.43.01.pdf


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g00fy

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I'm sorry if this has been covered and i missed it somewhere in the 87 pages of this thread, but will the UAQ update work on the UAS radios?
 

g00fy

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No. It will not.

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Thanks, now i gotta decide, throw $170 at trying the Infotainment Harness, or return this radio and hunt the forums for something with a more up to date firmware to try...
 

Samo

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Hello,

So attached you'll see the dealer mode info and the photo I took of the back of the radio. For some reason part numbers dont match. Everything on the radio works except travel link doesnt display but I have the subscription. And I do not have the donor vin so do you think it will be a problem to get updates?

I currently have a 2017 Ram 1500 outdoorsman. Will putting a 2016 jeep grand Cherokee 8.4AN RA4 VP4 CA work in the truck or will it not?

Thank you

20181218_233821.jpg

20181218_140503.jpg
 
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Mpgrimm2

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Hello,

So attached you'll see the dealer mode info and the photo I took of the back of the radio. For some reason part numbers dont match. Everything on the radio works except travel link doesnt display but I have the subscription. And I do not have the donor vin so do you think it will be a problem to get updates?

I currently have a 2017 Ram 1500 outdoorsman. Will putting a 2016 jeep grand Cherokee 8.4AN RA4 VP4 CA work in the truck or will it not?

Thank you

It should work in a Ram. The last alfa digits AB vs AC don't matter. You will need the VIN of a 2016 Canadian Grand Cherokee with the same Ra4 radio for updates, but a vin from a 16 Canadian Ram with Ra4 should also work since they probably used the same radio PN in both. (USA ram & USA Cherokee Ra4 radios were the same).

The radio already has the latest 17.43.01 update.

Look at the AlfaOBD thread by Ghost Ram. Your can use the tool to enable TravelLink in the BCM so it displays on the radio. If Canadian radios support TravelLink.

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Samo

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It should work in a Ram. The last alfa digits AB vs AC don't matter. You will need the VIN of a 2016 Canadian Grand Cherokee with the same Ra4 radio for updates, but a vin from a 16 Canadian Ram with Ra4 should also work since they probably used the same radio PN in both. (USA ram & USA Cherokee Ra4 radios were the same).

The radio already has the latest 17.43.01 update.

Look at the AlfaOBD thread by Ghost Ram. Your can use the tool to enable TravelLink in the BCM so it displays on the radio. If Canadian radios support TravelLink.

M² Mods.

I got a VP4 NA from infotainment from a 2017 ram 2500, which I put in my Canadian 2017 Ram 1500. Everything works but when I try to register with SiriusXM Canada they said the radio is not compatible with Traffic + Travel link. But my last radio in the 1500 2017 was VP4 CA and I was able to get Traffic and Travel link but the issue was both services did not show up (icons missing and under subscriptions it was only subscribed to XM select but online I had all 3).

I called XM Canada and they said when they looked it up they cannot add traffic and travel link as its incompatible...

Anyone know what's goingon?
 

markatmjm

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Hi All.
Will this VP4 CA from 2016 Jeep Cherokie part number 68258675AG work on my 2016 Dodge Ram 1500? I have 5" radio in it at the moment. And will i have an HD radio on it?
After reading 88 pages of this thread im still NOT Sure if it will work and if so will the HD radio option work as well?
 
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Mpgrimm2

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Hi All.
Will this VP4 CA from 2016 Jeep Cherokie part number 68258675AG work on my 2016 Dodge Ram 1500? I have 5" radio in it at the moment. And will i have an HD radio on it?
After reading 88 pages of this thread im still NOT Sure if it will work and if so will the HD radio option work as well?
It will most likely work fine. Not sure about the hd radio on that one but there's a good chance the Canadians Ra4 has it.
See ...
https://www.ramforum.com/index.php?posts/1125843.

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Mpgrimm2

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Thank you. I sent you PM (I think Im new to the forum)
Im in need of harness and other parts
Replied with my contact info. Please send me an email with the requested details and I will get you set up.

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Wiggsy72

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I just gotta say this thread is awesome and helps out a lot of people. Thank you for putting this together :cheers:

I need to update my 2014 8.4AN VP4NA (part No 68224537AE) as uConnect states I'm up to date (never been updated) and I only found out that I didn't have the latest FW version until I went to update the Map.

Do you have a link for "v17.43.01 Fw Link (2014 ONLY!)"? It's not an active link currently so I was going to try v17.11.07

Huge thanks for putting this altogether.
 
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I haven't been able to locate a 2014 vin (that hasn't been used already) to download the latest version. 17.11.x is pretty good and allows both a cargo and backup cam menu button on the radio at the same time. (Only version that does).

Note. The 2014 RA4 VP4-NA SW I have linked is only for ram, Cherokee & viper
68224525Ax radios.

I'm not sure exactly what vehicle 68224537Ax is from.

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Wiggsy72

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Given the part number I will hold off on the the update then. Mine is a 2014 Ram 1500 Sport in Canada. On my 2016 Jeep SRT8 the downloaded update has NAFTA on the end of the ZIP file.

Anyway it looks like a trip to the dealership then.
 
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