dhay13
Senior Member
- Joined
- Apr 12, 2015
- Posts
- 3,442
- Reaction score
- 3,191
- Ram Year
- 2018
- Engine
- 2500 6.4L Hemi 4.10's 'Off-Road'
I have a few stories. Back in the end of 1986 I called the local GM dealership and ordered a brand new 1987 IROC Z with a 5.7. It was the first year they were putting the 5.7 in them and they were only making 1000 that year. Gave a $500 deposit. I was 17 and turned 18 in February 1987. Salesman told me they were making all the 5.0's first then would do the 5.7's at the end. Kept calling to check on status and kept being told they hadn't started making them yet. About 4 months after I ordered it my mother called another bigger dealership and they said they already had one on their lot and another on the truck on the way there. Called the first dealership back and they told mu mother they still hadn't started making them yet. Mom drove over there and got my deposit back and we went to the other dealer and bought one from them.
Back around 1998 I was looking to buy a newer truck. Found a 1997 at one dealership. Talked to sales lady. Her husband was the sales manager but wasn't there. After some back and forth and her calling her husband I told her if they can go another $500 I'd take it. She called him and they agreed. I told her I'd be back in the morning with the cash and left a check for a deposit. Next morning she calls me and says they can't go the extra $500. Seems her husband got my trade in confused with another one. I told her we already agreed and I left a deposit. She said they still can't do it. I told her my attorney would be interested in hearing about this. She said, nevermind, you can come and get the truck. I told her I wasn't interested and for her to rip up my check and mail it back to me. About a week later I get a card in the mail with an apology and my check.
The biggest one is the local CJD dealer here in my town. It had been sold a few times and was a pretty good dealership until the current owner bought it about 10 or 12 years ago. Garage used to be full of cars. Now there are only a couple of cars in there as nobody will take theirs there anymore. They had a deal where you buy 1 oil change and get 3 free. I took my truck in and get home and leaking oil. Filter was loose. This happened on my truck, my wife Commander and my daughters Wrangler. They also had a deal buy 3 tires get 1 free. Needed tires for my 2013 1500 so took it over. Driving to work the next day it was vibrating so bad I thought my teeth were gonna fall out. Called the dealer and service manager was out that day. Fill in tells me the mechanic told here I had a bent rim. I said it didn't have a vibration when I brought it in and if it was bent they would have tried to sell my a new wheel. Turns out they never balanced them. Same dealer...step son bought a brand new 2015 Dart. A few weeks later has engine issues so they replace the engine under warranty. Not the dealers fault. They replace the engine but route the wiring harness wrong, lost the 'flapper' door in the inner fender and when backing it off the lift they cracked his front bumper by apparently not having the lift all the way down. It was 'dented' outwards. Then a few weeks later takes it in for an oil change and tire rotation. They stripped his one factory locking lug nut so he has to bring it back the following week. They scratched the heck out of his black wheels. He goes to the manager and tells him he wants a new wheel. manager says they didn't scratch it. He tells them of all the issues we have had and manager loses his temper and tells him 'fine, we'll replace the wheel but we never want to see you in here again'. He tells them where to stick their new wheel and says 'you won't ever see me in here again'. Thats the last time anyone in our family has been there.
But it gets better. My wife works at a vocational technical school. Dealership hired a few 16 years olds on co-op to work in the shop. There weren't just oil change guys. they were doing full-fledged repairs on new cars.
Step-sons dad bought a used Gladiator. Had some kind of issue so he takes it to them. They can't figure it out so they send it to the local GM dealer (to be fair he bought it from the GM dealer). But the CJD dealer couldn't figure it out so sent it to the GM dealer. Same GM dealer I ordered the IROC from way back...lol. Anyway, ot sure what the issue ended up being with the Rubicon but they had it for 4 months.
Back around 1998 I was looking to buy a newer truck. Found a 1997 at one dealership. Talked to sales lady. Her husband was the sales manager but wasn't there. After some back and forth and her calling her husband I told her if they can go another $500 I'd take it. She called him and they agreed. I told her I'd be back in the morning with the cash and left a check for a deposit. Next morning she calls me and says they can't go the extra $500. Seems her husband got my trade in confused with another one. I told her we already agreed and I left a deposit. She said they still can't do it. I told her my attorney would be interested in hearing about this. She said, nevermind, you can come and get the truck. I told her I wasn't interested and for her to rip up my check and mail it back to me. About a week later I get a card in the mail with an apology and my check.
The biggest one is the local CJD dealer here in my town. It had been sold a few times and was a pretty good dealership until the current owner bought it about 10 or 12 years ago. Garage used to be full of cars. Now there are only a couple of cars in there as nobody will take theirs there anymore. They had a deal where you buy 1 oil change and get 3 free. I took my truck in and get home and leaking oil. Filter was loose. This happened on my truck, my wife Commander and my daughters Wrangler. They also had a deal buy 3 tires get 1 free. Needed tires for my 2013 1500 so took it over. Driving to work the next day it was vibrating so bad I thought my teeth were gonna fall out. Called the dealer and service manager was out that day. Fill in tells me the mechanic told here I had a bent rim. I said it didn't have a vibration when I brought it in and if it was bent they would have tried to sell my a new wheel. Turns out they never balanced them. Same dealer...step son bought a brand new 2015 Dart. A few weeks later has engine issues so they replace the engine under warranty. Not the dealers fault. They replace the engine but route the wiring harness wrong, lost the 'flapper' door in the inner fender and when backing it off the lift they cracked his front bumper by apparently not having the lift all the way down. It was 'dented' outwards. Then a few weeks later takes it in for an oil change and tire rotation. They stripped his one factory locking lug nut so he has to bring it back the following week. They scratched the heck out of his black wheels. He goes to the manager and tells him he wants a new wheel. manager says they didn't scratch it. He tells them of all the issues we have had and manager loses his temper and tells him 'fine, we'll replace the wheel but we never want to see you in here again'. He tells them where to stick their new wheel and says 'you won't ever see me in here again'. Thats the last time anyone in our family has been there.
But it gets better. My wife works at a vocational technical school. Dealership hired a few 16 years olds on co-op to work in the shop. There weren't just oil change guys. they were doing full-fledged repairs on new cars.
Step-sons dad bought a used Gladiator. Had some kind of issue so he takes it to them. They can't figure it out so they send it to the local GM dealer (to be fair he bought it from the GM dealer). But the CJD dealer couldn't figure it out so sent it to the GM dealer. Same GM dealer I ordered the IROC from way back...lol. Anyway, ot sure what the issue ended up being with the Rubicon but they had it for 4 months.



