Grid Heater Bolt Cracked Piston #5

[Grams]

Time to notify your state Atty-General’s Consumer Fraud office… also you might consider Your OWN… LAWYER-UP!

If they installed that engine TONITE … They STILL OWE YOU at least Five Month’s warranty-extension!

 

[Docwagon1776]

Search @Docwagon1776 's posts,he hunted up the phone numbers to some of the top guys,and listed them on here.

Already in the thread back in February.

 

[NewGTGuy]

Yes. Thanks @Docwagon1776. I sent an email to Nick Cappa ([email protected]) and Tim Kuniskis ([email protected]) all those months ago. I actually got a reply from Nick. He forwarded my issue to an internal team called Executive Support. That's when a guy named Patrick Brady ([email protected]) reached out. I'm reviving that thread now.

 

[BossHogg]

Yes. Thanks @Docwagon1776. I sent an email to Nick Cappa ([email protected]) and Tim Kuniskis ([email protected]) all those months ago. I actually got a reply from Nick. He forwarded my issue to an internal team called Executive Support. That's when a guy named Patrick Brady ([email protected]) reached out. I'm reviving that thread now.

Good luck with this. I have a bit of advice since the word "legal" was brought up. Don't mention legal or lawyer in any communication with RAM. They will instantly stop all communication with you.

 

[NewGTGuy]

Good luck with this. I have a bit of advice since the word "legal" was brought up. Don't mention legal or lawyer in any communication with RAM. They will instantly stop all communication with you.

Oh totally. Thanks for this. I definitely don't need them to stop. That would be horrible. I'm heading up to the dealership this morning. They sent me a text last night indicating that they DID start work yesterday. If that's true, this issue might be nearing and end after 7 months. But, they have made so many promises since January that haven't actually happened, I don't believe a thing that they say.

 

[NewGTGuy]

They finally pushed my truck into an empty bay this morning after the engine has been sitting in parts for a month. I just sent the service manager the following email:

From: Brian
Sent: Wednesday, July 8, 2026 11:42 AM
To: '[email protected]' <[email protected]>
Subject: Completion Date Request – 2022 RAM 3500 / RO# 217564 – Engine Replacement

Dear Noah,

I'm writing to request a firm completion date for the engine replacement on my 2022 RAM 3500 Limited (VIN: 3C63R3SL6NG216134), currently at Rairdon CDJR of Monroe under RO# 217564.

Timeline so far:

• Failure diagnosed and warranty claim approved: February 2026
• Mopar exchange engine delivered to dealership: June 9th, 2026
• Vehicle moved into service bay for install: July 8th, 2026

I understand the six-month wait for the reman engine through the Mopar exchange program, though excessive, was outside the dealership's control, and I appreciate the loaner provided during that period. However, I've been told on a weekly basis for the past month that work would begin, without a firm start or completion date. Now that the engine is confirmed on-site and the vehicle is in a bay, I'd like a specific, realistic completion date in writing so I can plan accordingly.

I'd also appreciate confirmation on the repair order that the turbo is being replaced, along with the parts list for the engine work once complete.

Please let me know the expected completion date at your earliest convenience.

Thank you,
Brian