Hey folks,
I brought my 18 Ram 1500 to the dealer because the truck would not take fuel. Pump just shut off every 5 seconds. I know this has been an issue in the past with other Rams and it requires a fuel tank replacement. They changed the filler neck first to see if that cured the problem. It didn't and I called the dealer 30 minutes later. That's how long it took to fill it. They told me they would order a new tank and call me when it came in. Ok I'm good with that.
I dropped the truck off on 5-5-20 for the tank swap. I get a call a day later saying the mechanic broke the fuel pump when taking the old tank out and they need to order a fuel pump. I get a call today saying the truck is done. I pick it up, drive home 10 minutes. Look under the truck to see my nice new fuel tank and what do I see? A tank that looks like it was bottomed out rock climbing, gouged in three spots.
So my issue is: if this is a used tank and not the updated version that doesn't fail, what if this one fails too? I have 4k left on my warrantee. It took my new truck's tank 30k Miles to fail. (Do I have the right to a new tank?) The paperwork is also written up as if I reported a check engine light on. It wasn't. I'm guessing that was to cover their ass on the fuel pump mishap.
Thoughts????
They probably thought you woudnt get under and check it out--I would be royally pissed!!
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