Since he has a 2017 1500 Limited I’m pretty sure he has travel link now which should carry over since it is a BCM setting. That explains why it worked in my wife’s truck.
As for the hub, I have a 2018 RAM hub in my truck now and both USB ports work correctly. I’ve never changed any setting for the USB in my trucks BCM. We’ve also had UAQ radios in 4 other trucks and have never changed a BCM setting for the hub. Anyways right now the compass hub is the best option for most people and it is only 1 USB + AUX.
@LarryA I have a spare 18 UAQ and hub. If you’d like to try it out and see how it works in your truck send me a PM.
Sent from my iPhone using Tapatalk