likes2build
Senior Member
- Joined
- Jun 12, 2018
- Posts
- 1,222
- Reaction score
- 1,151
- Location
- Mohawk Valley, NY
- Ram Year
- 2018 Express RCSB
- Engine
- 3.6 Pentastar
You know, my dealer is not what I would call "the best". Quite frankly their Sales dept is pretty slimy and most of the Service dept is half-assed, but I've come to the conclusion that the Parts dept is Top Notch. I had no trouble getting my codes (RF, Key & Radio Security), I was not charged for them and they've been more than willing to lookup up parts that don't technically fit my truck.
-K
My local dealer's service department is not very good either, like a 1970's set-up. They are so bad that they can't even register my odometer reading or address correctly. Told me my girlfriend's Jeep needed an AC condenser for $1100 and all it needed was a 1/2 can of 134 in my driveway to fix that over 2 years ago. One day the service writer counter will be in the service bays and the next day they're all at desks in the parts department showroom / customer waiting area (with the customer waiting chairs removed).
But just like kad wrote, the parts department at my dealer is excellent and never are anything less than totally helpful with free pins, codes and part #'s