HammerHead
USMC 0313
- Joined
- Feb 18, 2015
- Posts
- 2,284
- Reaction score
- 2,831
- Location
- Georgia/Florida
- Ram Year
- 2019 4Runner
- Engine
- 4.0
I'm pretty sure that theory would fold. If they "require" you to use a specific part or fluid they have to provide that part or fluid at no cost to you.
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Have heard, have not yet verified, the revised owner manuals, "do not" reference Pennzoil. If it is true, it makes sense. Manufacture can not require a oil "brand" to be used. Accordingly, they cannot denie a failure to lubricate warranty claim because the owner used another brand of correct viscosity synthetic oil. I think it would also be difficult for them to denie because the oil used was not MS12663. When you read in the forum archives about dealers fixing valve train failures, members report it is pretty straight forward with out verification of oil brand and certification. Just confirm OCI is followed.
Keep in mind that the manufacturer warranty and the Lifetime Maximum Care warranty are two different things. The Lifetime Max care warranty starts after the manufacturer warranty ends. Lifetime max care is under FCA Service Contracts LLC and the manufacturer is FCA US LLC. Two different legal entities, with two different contractual agreements / warranty guide lines. The manual from the manufacturer "Recommends" PUP 0w40 while the Lifetime Maximum Warranty contract states Only Recommend AND Approved fluids shall be used. And if a third party does maintenance on the vehicle you MUST keep all recipes to prove proper fluids were used.Well since I'm "breakin' the law" by using a non MS-6395 oil to begin with I guess that makes it even more important to swap the oil and filter to what's approved should I ever need to take it in for engine problems. there ain't no way I'm using a cheap oil filter with an expensive ass oil like Redline. I'm pretty sure that when my 2015 went in for a new cam and lifters it had a Fram Ultra synthetic on it. I reckon it mostly goes back to what I said yesterday about whether your dealer is an ******* or not. I guess I had better stick with the guys that I have. Thanks for the info.
According the the Lifetime Max Warranty they have the right to deny warranty claims if maintenance conditions are not fulfilled. Aftermarket Oil filters are considered "Aftermarket" and Will voild your Lifetime Max Warranty. But that has nothing to do with the manufacturer warranty.