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They claim it’s cracked and needs replacing. I’m not paying anything so I guess I can’t complain. But I’d be fine with simply being machined.Did they show a Crack in the manifold ?
They don't usually have to replace the manifold, they just usually Machine it.
They also reuse the heat shield
All the bolts are replaced, because the OEM Bolts get stretched
the bolts are Grade 8
this is the closest dealer to my house. And it’s where I bought the truck. Was hoping I might actually get better treatment there.No , but why not try another dealer, or just buy a ford.
I would have taken it as soon as it went instead of waiting 4 weeks.
They will not order parts ahead of time, and the manifold could, should be milled, but I guess under warranty they don't do that.
Thou I would be surprised if a big dealer did not stock that stuff. The lots up here are still empty. Honda dealer has one new car, in the show room.
In 1980 had one that was not too bad, 6 cylinder standard, but at 60k, started to smoke a bit so sold it went back to Dodge.They claim it’s cracked and needs replacing. I’m not paying anything so I guess I can’t complain. But I’d be fine with simply being machined.
this is the closest dealer to my house. And it’s where I bought the truck. Was hoping I might actually get better treatment there.
As for a Ford, never in a million years. I don’t know anyone with a Ford truck who doesn’t have more problems that I’ve ever seen out of Dodge. I also don’t like their interiors. Everything seems cheap and toy like.
Mine is an 18’ with 105k miles. So definitely time for the plugs.How many miles are on your 2018? I wouldn't touch the plugs before ~5yrs / 80-100K miles.
My 2019 classic, hemi has 61K miles on it and I have no intentions of touching the spark plugs for another year or two.
I too dread the exhaust manifold situation, but the hemi in my 2019 classic has tie-bars between the bolts and the manifolds. My fear is the manifolds will crack instead of the bolts breaking.
I had a manifold, driver side mirror, and fuel tank issue, all covered under warranty on my '19. My preferred dealer is rural, and I did not buy the truck from them (they have limited used inventory because, well, who doesn't...and the one I needed they just didn't have. It took a total of 9 months to get all the parts in, and the manifold was the last part to arrive. They are definitely behind the 8-ball on manifolds. This particular dealer has proven to me time and time again that they do not BS, particularly when it comes to service and warranty, so I believe them when they tell me. Just my $0.02.So my 18' 1500 5.7 had the passenger side manifold leaking at around 85k. Finally have the time get it done and i made an appointment at the dealer 4 weeks ago to have it done under warranty. I drop the truck off yesterday morning and at 3pm, having not heard any update i call them. "Well, the truck is not even in a bay yet, we are short on staff due to covid" (In other words, you pay your mechanics crap money and nobody wants to work there). That being said they claim they will "Get right on it".
So now at 4pm they say "Well, the manifold is not in stock anywhere, latest estimate is 5-8 weeks. Oh, and you MIGHT need a new heat shield if we can't re-use the old one, those are showing backordered indefinitely"
The fact these clowns never ordered the parts 4 weeks ago when i made the appointment AND never bothered to call me before i came in to say "Hey, you might as well not even bring the truck in since we don't have the parts" is exactly why people are getting fed up with Ram.
Does anyone know any truth to this? Are these parts really this hard to find?
FWIW, I called 2 of my local dealers last week about new manifolds. Told me they are months away from getting any. One parts desk guy said November but he thinks that is very unlikely. Something about an "engineering review" on new ones?!? RockAuto has MOPAR but right side only. I see MOPAR heat shields on there for $20 for 2018's.So my 18' 1500 5.7 had the passenger side manifold leaking at around 85k. Finally have the time get it done and i made an appointment at the dealer 4 weeks ago to have it done under warranty. I drop the truck off yesterday morning and at 3pm, having not heard any update i call them. "Well, the truck is not even in a bay yet, we are short on staff due to covid" (In other words, you pay your mechanics crap money and nobody wants to work there). That being said they claim they will "Get right on it".
So now at 4pm they say "Well, the manifold is not in stock anywhere, latest estimate is 5-8 weeks. Oh, and you MIGHT need a new heat shield if we can't re-use the old one, those are showing backordered indefinitely"
The fact these clowns never ordered the parts 4 weeks ago when i made the appointment AND never bothered to call me before i came in to say "Hey, you might as well not even bring the truck in since we don't have the parts" is exactly why people are getting fed up with Ram.
Does anyone know any truth to this? Are these parts really this hard to find?
I just recently learned that a couple of dealers in my area do the same thing. A good, used and seasoned exhaust manifold is probably better than a new one.My local dealer keeps a set of manifolds that have been resurfaced at a local machine shop. They just swap them out on warranty claims.
Recalls are for safety items but I know what you mean.I have the dreaded exhaust tick! My shop had no issues ordering new Manifolds and gaskets for my 2016 Sport 5.7. 40K on the ODO!
I'm shocked Chrysler/Ram isnt recalling this issue!